Website Experience and CRO Manager - US Remote

USA (Remote)

$90K/yr – $120K/yrMid Level3+ years expFull time

Posted 4 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the web experience from CRO and SEO to analytics and testing, translating briefs into high performing pages and a trustworthy tracking foundation for conversion across the buyer journey.

  • Ownership: Conversion-focused web experience, CMS governance, and page optimization.
  • Experimentation: Run A/B and multivariate tests to drive measurable improvements in landing pages, forms, and flows.
  • Measurement: Instrumentation, analytics, and performance reporting to inform roadmap with data.

Job Description

Responsibilities

  • Own performance, usability, and consistency across campaigns, landing pages, forms, and conversion paths.
  • Build, maintain, and optimize pages; translate briefs and wireframes into responsive, accessible, high-performing experiences.
  • Manage CMS infrastructure, component libraries, and site governance.
  • Continuously improve site speed, schema, crawlability, and site health.
  • Report out to the marketing team and stakeholders the performance of the site, trends, testing roadmap and results from tests.
  • Run a disciplined experimentation program across landing pages, forms, CTAs, and flows.
  • Design and execute A/B and multivariate tests; turn behavior and performance data into prioritized changes.
  • Improve conversion across the buyer journey, from first visit through sales handoff, in partnership with Performance and Revenue Operations.
  • Optimize structure, metadata, and content hierarchy for traditional search and AI-driven discovery.
  • Partner with content and product marketing so pages are structured for clarity, semantic relevance, and machine-readability.

Requirements

  • 3–5 years in web development, conversion optimization, or digital experience management.
  • Working knowledge of HTML, CSS, JavaScript, and modern CMS platforms (WordPress and Webflow knowledge required).
  • Demonstrated CRO and experimentation experience, with results you can point to.
  • Familiarity with modern technical SEO and AI-era discoverability: schema, semantic structure, and site performance.
  • Strong analytics: GA4, heat mapping and session recording, and performance reporting.
  • A strong sense of design, hierarchy, and user experience, and the judgment to know that great experiences are often defined by what they remove.

Preferred

  • Experience marketing into healthcare or regulated industries; familiarity with HIPAA considerations.
  • Experience with ABM platforms, intent data, personalization, or attribution tooling.
  • Comfort in Figma and close collaboration with design.

Benefits

  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities
PerfectServe logo

PerfectServe

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.

Founded in 1997
Knoxville, Tennessee, USA
321 employees (13 in marketing)

Traffic Signals

Monthly Visitors
30.3K
Monthly Google Ads Budget
$16.6K
Traffic Source Mix
Search
32.9%
Direct
62.2%
Referral
3.8%
Social
0.8%
Paid
0.3%

Headcount Trend

Current headcount: ~321

Marketing Team

Marketing Team Size
12 (4% of company)
Median Career Experience
18 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$35.9M
Last Raise
$21M
Private Equity, 8 years ago

Funding History

  • May 2018
    Private Equity
  • Sep 2015
    Series D • $21M
  • Feb 2012
    Series C • $10.9M

Recent News