Web Optimization & Personalization Manager

Salt Lake City, UT (Remote)

Salary Not AvailableSenior Level3+ years exp

Posted 2 months ago

Job Summary

Own the CRO and experimentation stack for a high intent B2B SaaS site, turning tests into measurable pipeline and revenue while building scalable playbooks with the data team.

  • Own conversion rate optimization across self-serve and sales journeys and drive key metrics like sign-ups and inquiry-to-pipeline.
  • Lead end-to-end web experimentation and personalizaton efforts, from hypothesis to rollout and tooling evaluation.
  • Partner with Design, Engineering, and Analytics to ship winning tests that scale and stick across the site.

Job Description

Responsibilities

  • Own conversion rate optimization: Turbo-charge conversion rates across our self-serve and sales journeys, from the homepage to pricing to demo request. You will move the numbers that matter, including web conversion rate, sign-ups, and inquiry-to-pipeline.
  • Run the web experimentation program: Design, prioritize, and ship A/B, multivariate, and split-URL tests across pandadoc.com. You will own the full lifecycle from hypothesis to analysis to rollout, and you will keep every test statistically sound.
  • Optimize for agentic experience: Make pandadoc.com convert for AI agents as well as people. You will structure pages, content, calls to action and tailored conversion paths so that agents from tools like ChatGPT and Claude can interpret PandaDoc and complete journeys on a buyer's behalf.
  • Partner on personalization: Work with the Web Experience Manager to shape and test personalization for direct, returning, and high-intent traffic. You own the experimentation engine behind personalization, and you shape the strategy together.
  • Own the experimentation stack: Lead the evaluation and final decision on our experimentation and personalization tooling. You will keep measurement clean and trusted across the site, including first-party data and cookie-based test connections.
  • Turn data into decisions, then scale them: Partner with our data team to build the reporting that ties web conversion to pipeline and revenue. You will share results and recommendations with collaborators and leadership, and you will turn one-off wins into playbooks the whole Marketing Team adopts, so we invest more where the data tells us to.
  • Collaborate cross-functionally: Align with Growth, RevOps, SEO, Design, and Web Development so that winning tests ship, scale, and stick.
PandaDoc logo

PandaDoc

3.5 Glassdoor

Stand out with the top‐rated solution for creating, managing, tracking, and esigning every important document you handle.

Founded in 2014
San Francisco, California, USA
877 employees (83 in marketing)
56% recommend to a friend
66% CEO approval

Funding

Total Funding
$56.9M
Last Raise
$5.9M
Series Unknown, 3 months ago

Funding History

  • Dec 2025
    Series Unknown • $5.9M
  • Sep 2021
    Series C
  • Aug 2020
    Series B • $30M

Traffic Signals

Monthly Visitors
5M
Monthly Google Ads Budget
$392.1K
Traffic Source Mix
Search
22.2%
Direct
72.8%
Referral
4%
Social
0.3%
Paid
0.7%

Headcount Trend

Current headcount: ~875

Recent News

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Web Optimization & Personalization Manager

PandaDoc · Salt Lake City, UT · Remote