Job Summary:

Web Content Editors are responsible for the ongoing organization and curation of the product information contained within the Kroger Customer Facing Item Catalog (CFIC), which can be viewed directly by a customer using Kroger’s Online Shopping capability.

ESSENTIAL JOB FUNCTIONS:

• This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule
• Ensure all items are set up within the PIM system supporting the digital presentation of products at the Kroger Company. This includes but not limited to:
  • Item validation, including setting the proper Customer Facing Taxonomy (Department, Commodity and Sub-Commodity)
  • Set operational attributes to support item selection process
  • Write compelling product marketing messages and descriptions
• Business Process Functions:
  • Create/ update Microsoft Office documents/spreadsheets
  • Create/ update common files for use in reports
  • Assist in providing support for our internal databases
  • Prepare and distribute weekly, period and quarterly reports
  • Update various team SharePoint sites to track item progress throughout process
  • Coordinate efforts with multiple departments and Kroger suppliers as necessary

Must be able to perform the essential functions of this position with or without reasonable accommodation

MINIMUM POSITION QUALIFICATIONS:

• 4 year degree or equivalent combination of education and experience
• Degree in English, Communications, Advertising or Marketing preferred
• Experience working in the grocery industry preferred
• Capacity to learn multiple computer systems and web based applications
• Skill and diplomacy in communicating with people
• Able to interact effectively with all of the cross-functional teams to accomplish common goals
• Experience with Excel, Word and PowerPoint
• Highly motivated self-starter who can work with minimal supervision
• Capability to collaborate with others and contribute effectively to a team
• Ability to work under pressure, meet deadlines, prioritize and multi-task

MINIMUM PHYSICAL ABILITIES:

• Must be able to:
  • Remain standing/sitting for several hours at a time
  • Lift 10-30 lbs. occasionally

PREFERRED EXPERIENCE:

• eCommerce Content Writer
• Administrative support position in office environment
• Retail or grocery experience

COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
• Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
• Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Leadership – ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee
• Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
• Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed