Responsibilities

• OPERATIONAL EXCELLENCE
• - Help build and continue to optimize the paid media financial process to further streamline and deliver operational excellence to the agency teams and the client.
• - Participate as an active leader in the agency’s development of a framework and build a bespoke media operations team in support of client operational excellence.
• - Key partner in leading the overseeing the management of delivery according to the SOW including the contracted guarantees
• - Track key Ops-led activities, anticipate challenges, and raise the appropriate flags to ensure timely execution of deliverables
• - Drive process adoption, optimization, maintain level of integrity in an environment that has high urgency and is outcomes oriented.
• - Execute routine process and data quality checks to ensure accuracy and optimal efficiency whilst re-inventing processes as needed.
• - Ensure accuracy of data pulls from various systems (e.g. Media Ocean/Prisma, Guidelines Planning)
• - Monitoring of Standard Operating Procedures with the purpose of identify problems and recommendations for process efficiency improvements, and SOX requirements
• - Create training materials to document processes and instill best practices across teams

• FINANCIAL OPERATIONS
• - Serve as the media business partner across agency financial teams and Publicis agencies.
• - Manage budget and partner with media finance on billing and financial compliance.
• - Build media budget forecasts and actualization process, and partner with media finance on billing processes to ensure all reconciliations are completed according to client need.
• - Provide supportive guidance and consultancy in the multi-facet areas of budget hygiene from planning through billing handoff. Working closely with key stakeholders including, but not limited to, Media Strategy & Activation, Media Finance, and Corporate Accounting.
• - Partner with Media Finance to establish an authorization process in line with client needs
• - Partner with Media Finance on all billing needs
• - Preparing budget management and actualization reports that include data from Guidelines Planning and MediaOcean/Prisma
• - Work with internal stakeholders to resolve discrepancies prior to monthly billing
• - Analyze and explain variances

• CLIENT RELATIONSHIP
• - Maintain client updates, develop/manage budgets, and identify/address media financial business challenges.
• - Identify and communicate organizational or business challenges and work to deliver on the needs of the broader agency team and client. As it pertains to media operations.
• - Manage the client reconciliation process as it relates to timely review and reconciliations of client accounts with a view to credits and debits adjustments
• - Primary contact for client finance questions and/or issues with Account Management, Media Operations Delivery, and Client

• LEADERSHIP
• - Foster a collaborative culture, develop talent and maintain strong stakeholder relationships.
• - Liaise across all disciplines and business leaders for financial operations, legal matters, and other areas of media operations and compliance.
• - Responsible for working with the senior leadership teams of creative, analytics, search, and
• - Candidate must be able to work closely with senior agency leadership and account leadership (digital & non-digital) to provide strategic media ops support 
• - Must actively develop junior talent and work with leadership to cultivate a consultative and growing team of advertising professionals and media tech pioneers.