Responsibilities

• Lead and contribute to omnichannel visual design direction to ensure accuracy, timeliness, consistency and correct brand positioning.
• Set design standards and guiding principles for modular content components and templates and serve as a resource for educating business partners on best practices.
• Work closely with internal and external business partners to design content for digital channels and ensure creative contributes to a cohesive and engaging client experience.
• Collaborate with business partners to understand design needs as well as opportunities.
• Apply best practices in usability, accessibility, responsiveness, and performance to ensure content experiences are effective across platforms, devices, and environments.
• Monitor design and template effectiveness and implement improvements.
• Recommend new tactics by leveraging analytics, industry trends and testing insights. Drive future enhancements and design updates based on findings.

Requirements

• Bachelors degree or equivalent
• 5+ years of professional experience in content design, digital design, or visual communications, with a portfolio demonstrating strong work across multiple digital channels, including email.
• Deep understanding of design systems, brand standards, accessibility principles, and responsive design best practices.
• Experience creating and managing modular templates, component libraries, and scalable design patterns using tools such as Figma, Stensul and related design platforms.
• Working knowledge of email HTML/CSS and digital production considerations to support effective collaboration with developers and content production partners.
• Ability to use analytics and performance insights to inform design decisions and continuously improve audience engagement.
• Strong collaboration, communication, and organizational skills, with the ability to thrive in a fast-paced, cross-functional environment.

Preferred

• Experience working in marketing (B2C or B2B) or a media or agency environment is a plus
• Familiarity with workflow and project management tools such as Workfront and Jira
• Experience with email testing tools (ex. Litmus, Email on Acid) is a plus
• Experience producing creative work within financial services or other highly regulated industries, or an understanding of financial services consumer mindsets.

Benefits

• We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.