Responsibilities

• Develop and maintain relationships with new and targeted guests, providing regular follow-up.
• Evaluate guest play to determine and provide appropriate complimentary offers.
• Maintain knowledge of casino promotions, special events, and shows.
• Assist in the execution of promotions, events, and shows.
• Make outbound calls to preferred guests regarding promotions and events.
• Ensure hotel reservations are made accurately and efficiently for guests.
• Support the property host as needed.
• Maintain knowledge of all casino gaming policies and procedures.

Requirements

• High School Diploma and 0-2 years of player development and/or marketing experience, or an equivalent combination of education and experience. An Associate’s degree in marketing is preferred.
• Effective written and verbal communication, presentation, and computer skills, including working knowledge of Microsoft Office products.
• Ability to work independently with limited supervision in a fast-paced environment.
• Knowledge of customer service principles, including needs assessments and satisfaction evaluation.
• Ability to obtain and maintain licensing by the appropriate gaming authority.
• Must have and maintain a valid driver’s license.

Preferred

• Associate’s degree in marketing is preferred.

Benefits

• Health & Wellness:  Choose from top-notch health plans,  24/7 Telemedicine access , and  on-site health clinics  (at select locations).
• Financial Security:  Grow your future with a generous  401(k) match  and  paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance:  Enjoy  flexible spending accounts ,  maternity/ paternity leave , and  voluntary benefits  for added peace of mind.
• And More:  Earn  incentives  based on performance,  refer friends  and get rewarded, and enjoy  discounts  and  holiday appreciation gifts .