Responsibilities

• Lead strategic planning and integrated communications alignment
• Develop and oversee the Communications & Marketing Department's strategic planning process, ensuring alignment with Dana-Farber's institutional priorities and long-term objectives. Translate organizational goals into actionable departmental strategies with clearly defined initiatives, milestones, accountability structures, and measurable outcomes. Monitor progress against strategic priorities throughout the year. Lead discussions across cross-functional teams to prioritize initiatives and support effective resource allocation in support of institutional and departmental goals.
• Provide executive oversight of integrated strategy, program management, and departmental operations functions: Provide direction to leaders responsible for development, execution and implementation of comprehensive, cross disciplinary communications and marketing plans for priority clinical and other priority programs, remaining adaptable to evolving organizational priorities and goals. Ensure effective project intake, prioritization, cross-functional coordination, and consistent delivery of high-quality strategic communications and marketing support in a complex, matrixed environment. Oversee initiatives to develop and refine departmental systems and infrastructure.
• Foster enterprise collaboration and strategic partnership
• Build strong collaborative relationships with executive leadership, clinical and research leaders, administrative partners, and business stakeholders throughout the Institute. Serve as a strategic advisor on planning, prioritization, organizational effectiveness, and ensure leaders and stakeholders receive regular updates, strategic assessments and clear visibility into progress, priorities and emerging needs. Work to ensure communications and marketing plans are integrated across departmental specialties.
• Drive operational excellence and resource management
• Lead department-wide operational planning, including budget oversight, resource allocation, workflow optimization, and organizational effectiveness initiatives. Oversee resource planning and budget management, ensuring funds are allocated effectively. Continuously evaluate departmental systems, processes, and governance structures to improve efficiency, reduce redundancy, and support scalable growth. Identify opportunities for operational innovation and implement best practices that strengthen organizational performance.
• Advance performance management, decision support and continuous improvement
• Strengthen the department's data infrastructure and reporting capabilities through partnerships with Institute stakeholders, and leverage marketing intelligence, organizational data and insights to support informed decision-making and improve organizational performance. Promote a culture of continuous improvement by evaluating team and departmental performance, identifying process enhancements, and implementing best practices that improve collaboration, accountability, agility, and long-term effectiveness.
• Lead and develop the Integrated Strategy & Program Management and Strategic Operations teams

Requirements

• Bachelors Degree
• Advanced Degree Preferred
• 15+ years of progressively responsible leadership experience in strategic planning, communications, marketing, healthcare administration, consulting, or related executive roles.

Preferred

• Advanced Degree Preferred