Sakina Mind Behavioral Healthcare

Urgent Front Office & AI Content Specialist – Behavioral Health Expansion

Orlando, FL (On-site)

$14/hr – $16/hrEntry Level1+ years expTemporary

Posted 3 months ago

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Job Summary

Drive front-desk operations and AI-assisted content creation as a Front Office & AI Content Specialist at Sakina Mind Behavioral Health, combining patient intake tasks with social media and educational content work.

  • Own front desk workflow and basic social/content tasks.
  • Must-have: 1+ year in front office or customer service and reliable, patient-focused.
  • Standout: Opportunity to grow in AI tooling and digital content within behavioral health.

Job Description

Responsibilities

  • Answer phones and schedule patient appointments
  • Verify insurance and assist with patient intake
  • Check-in/check-out patients and maintain front desk workflow
  • Handle general administrative tasks and documentation
  • Provide excellent customer service to patients and families
  • Use AI tools to assist with documentation and workflow efficiency
  • Support providers with organized notes and communication
  • Maintain accuracy and confidentiality of patient records
  • Create mental health educational posts and articles
  • Assist with social media accounts (Facebook, Instagram, TikTok, LinkedIn, YouTube)

Requirements

  • High school diploma or Associate degree preferred
  • 1+ year front office, receptionist, or customer service experience preferred
  • Interest or experience in social media/content creation
  • Basic knowledge of AI tools (ChatGPT or similar) preferred
  • Strong communication and organizational skills
  • Healthcare or behavioral health experience is a plus
  • Must be reliable, professional, and patient-focused

Preferred

  • Proficiency with social media/content creation
  • Familiarity with AI tools beyond basics

Benefits

  • Growth opportunity in mental health and AI innovation
  • Supportive team environment
  • Training in healthcare and digital content
  • Flexible schedule options
  • Opportunity to build skills in AI and social media marketing