TikTok Shop Account Manager

USA (On-site)

Salary Not AvailableSenior Level3+ years expFull time

Posted 4 months ago

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Job Summary

Drive full-funnel eCommerce growth for client accounts in a TikTok Shop–centric agency role.

  • Own revenue growth and GTM programs across client accounts in a performance agency.
  • Must-have: 3-5 years in eCommerce or performance marketing with measurable results.
  • Standout: Lead a cross-functional pod of affiliates, media buyers, and creators.

Job Description

Responsibilities
  • P&L Performance Full ownership of revenue, margin, and growth across your client accounts.
  • Growth Strategy Build and execute go-to-market strategies across creative, affiliate, and paid channels.
  • Team Leadership Lead a pod of affiliate coordinators, media buyers, and creative strategists.
  • Creator Ecosystem Recruit, brief, and scale a high-performing network of creators aligned to your clients' categories.
  • Promotions and Campaigns Run flash sales, product drops, and platform-native campaigns that dominate trends.
  • Client Relationships Lead weekly calls, deliver clear growth insights, and operate as a genuine strategic partner for founders.
  • Shop Operations Keep accounts optimised daily across listings, approvals, and campaigns.
  • Performance Analysis Track GMV, ROAS, and CVR. Make fast, data-driven calls.
  • Platform Intelligence Spot algorithm shifts early and ensure clients are first to benefit
Requirements
  • 3-5 years in eCommerce or performance marketing with measurable growth results
  • Experience managing TikTok Shop or scaled marketplace accounts (Amazon, Walmart, Flip)
  • Strong background in creator partnerships, affiliates, and UGC-led campaigns
  • Track record of growing client revenue in an agency or performance environment
  • Confident communicator, client-facing and team-facing
  • Data-driven with sharp instincts for when to pivot
  • Working knowledge of TikTok Seller Center, ClickUp, and Google Sheets
  • Genuine interest in TikTok culture and the direction of social commerce
Benefits
  • Full schedule ownership, work when you perform best
  • Structured leadership development and progression track
  • Access to top eCommerce and marketing conferences, fully covered
  • Early access to TikTok beta features and platform partnerships
  • Referral bonus for brands you bring to the agency
  • Budget for certifications, courses, and events
  • Incentives for building your own thought leadership
Social Tale - TikTok Shop Agency logo

Social Tale - TikTok Shop Agency

Social Tale is a performance-driven TikTok Shop agency built for serious ecommerce brands.We do not run influencer campaigns.We build commerce systems.In the last 18 months, we have driven over $80,000,000 in TikTok Shop revenue for brands across beauty, health, fashion, and consumer goods.Our focus is simple:• Predictable GMV• Profitable growth• Structured scaleTikTok Shop is not an “awareness channel.”It is a new retail ecosystem.Most brands fail because they treat it like paid social.We treat it like a marketplace.Our model combines:• Affiliate infrastructure and creator engines• Shop operations and conversion optimization• LIVE commerce strategy• Paid media amplification• Forecasting and contribution margin modellingEvery brand is treated as its own business unit, led by a dedicated Strategist and pod team.We care about contribution margin, not vanity GMV.We care about systems, not spikes.We care about scale, not noise.If you are a DTC brand looking to build a serious revenue channel inside TikTok Shop, not experiment with it, we should talk.

Founded in 2022
London, England, GBR
15 employees (3 in marketing)

Traffic Signals

Monthly Visitors
380
Traffic Source Mix
Search
32.4%
Direct
41.9%
Referral
12.7%
Social
10%
Paid
1.9%

Headcount Trend

Current headcount: ~15

Marketing Team

Marketing Team Size
2 (13% of company)