Responsibilities

• Oversee end-to-end TikTok Shop operations within Seller Center, including product listing optimization, pricing strategy, and promotional calendar management
• Monitor and maintain shop health metrics, ensuring compliance with TikTok’s policies and best practices
• Manage inventory coordination, order fulfillment tracking, and customer service escalations
• Create and optimize product bundles, flash sales, and campaign registrations to maximize visibility and conversion
• Develop and execute affiliate marketing strategies to drive creator-generated sales
• Recruit, onboard, and manage relationships with TikTok affiliates and content creators
• Negotiate commission structures and manage sample seeding programs
• Analyze affiliate performance metrics and optimize the creator network for ROI
• Serve as the primary point of contact for assigned accounts, building strong client relationships
• Develop customized growth strategies aligned with client's business goals and TikTok Shop capabilities

Requirements

• 4+ years of experience in e-commerce account management, marketplace operations, or digital marketing
• 2+ years of hands-on experience with TikTok Shop, Amazon, Walmart Marketplace, or similar platforms
• Demonstrated track record of driving GMV growth and achieving performance targets
• Strong analytical skills with proficiency in interpreting data, metrics, and performance reports
• Excellent communication and presentation skills with the ability to manage client relationships
• Self-starter mentality with the ability to manage multiple accounts and prioritize effectively
• Bachelor’s degree in Marketing, Business, Communications, or related field

Preferred

• Direct experience working at a TikTok Shop Partner (TSP) agency or brand-side TikTok Shop team
• Experience with affiliate/influencer marketing programs and creator relationship management
• Familiarity with TikTok Ads Manager, Shopping Ads, and LIVE shopping features
• Experience in beauty, consumer electronics, fashion, or CPG verticals
• Basic SQL or data visualization skills (Tableau, Looker) for performance analysis

Benefits

• Competitive base salary plus performance-based bonus
• Comprehensive health benefits (medical, dental, vision)
• 401(k)
• PTO and paid holidays
• Professional development and training opportunities
• Employee discounts on partner brand products