TikTok Shop Account Manager

Chicago, IL (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive ecommerce program management for marketplace growth across social channels, coordinating go-to-market, content, creators, and campaigns.

  • Own end-to-end go-to-market, catalog health, and campaign optimization across platforms.
  • Must-have: Proven ecommerce management with TikTok and retail experience.
  • Standout: Cross-functional leadership with creators, affiliates, and global teams.

Job Description

Responsibilities

  • Strategy Development: Create and implement go-to-market and assortment strategies, including hero product selection and new item creation.
  • Pricing and Promotions: Manage and execute pricing strategies and promotions, including merchant-funded and TikTok-funded initiatives.
  • Product Optimization: Consult on supply chain and fulfilment, optimize product card images and copy, and manage content uploads.
  • Catalog Management: Conduct ongoing evaluations of retail-readiness for all SKUs, maintain the catalog, and ensure overall shop health.
  • Content Consultation: Provide advice on best practices for conversion-driving content.
  • Creator and Affiliate Management: Discover, select, and manage creators and affiliates, ensuring alignment with brand goals and high GMV-driving potential.
  • Campaign Execution: Help build and share invitations and creative briefs with affiliates, manage data reporting, and boost top-performing organic content with paid media.
  • Budget and Campaign Strategy: Develop and manage go-to-market budgets, execute and optimize campaigns across various ad types.
  • Campaign Management: Continuously launch, manage, and optimize campaigns to meet KPIs, leveraging TikTok Ads Manager for scalable creative rotations.
  • Sales Reporting: Provide comprehensive sales reports, including gross sales, units, GMV, AOV, and trends.

Requirements

  • You have a proven track record in ecommerce management, particularly with retail and social media platforms like TikTok.
  • You possess strong digital commerce skills and can translate data and insights into actionable strategies that drive results for clients/sellers.
  • You excel in analyzing data, identifying trends, and making informed decisions that enhance performance.
  • You have a keen eye for brand merchandising, optimizing product listings and content, ensuring high engagement and conversion rates.
  • You work well working cross functionally with clients, global team members, creators, affiliates and fostering relationships that lead to successful campaigns.
  • You are meticulous in managing catalogs and campaigns, ensuring that all aspects align with business objectives.

    Benefits

    • We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
    • Competitive paid time off, including annual leave plus paid public holidays
    • Great learning and development opportunities
    • Benefits that help you live your best life
    • Parental leave and benefits
    • Volunteering opportunities
    • If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
    • So you know: The hired candidate will be required to complete a background check
    Flywheel logo

    Flywheel

    3.2 Glassdoor

    Flywheel’s unified best-in-class services combine tailored expertise with cutting-edge software solutions to achieve a singular goal: To pioneer the future of commerce and inspire a new standard of partnership.As the leader of every major marketplace platform, we pride ourselves on our size and influence, but what really sets us apart is our unwavering commitment to providing a customized level of service. Client success is what drives us.

    Founded in 2014
    Baltimore, Maryland, USA
    1.7K employees (502 in marketing)
    50% recommend to a friend
    39% CEO approval

    Traffic Signals

    Monthly Visitors
    70.9K
    Monthly Google Ads Budget
    $540
    Traffic Source Mix
    Search
    35%
    Direct
    54.9%
    Referral
    7.1%
    Social
    1.8%
    Paid
    1%

    Headcount Trend

    Current headcount: ~1.7K

    Marketing Team

    Marketing Team Size
    453 (27% of company)
    Median Career Experience
    18 years
    Median Tenure
    6.3 years
    Marketing Roles Posted (Last 30 Days)
    8

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