Are you a client-focused Account Manager with hands-on experience in TikTok Shop or other major marketplace platforms like Amazon? At Joybyte, we're looking for someone who understands the ins and outs of social commerce operations and can drive measurable success for our clients. If you're passionate about e-commerce, creator collaborations, and platform optimization-and you're ready to jump in without a long runway-this could be your next big move.

Let us introduce ourselves:

At Joybyte, we're a proud recipient of AZ Central's Top Companies to Work for in Arizona! We're passionate about fostering a positive and collaborative work environment. We offer a comprehensive benefits package including top-tier health insurance, flexible PTO, hybrid/remote work options, and opportunities for professional growth. Become part of a team that values creativity, solution-oriented thinking, and a shared commitment to client success!

Become part of a team that values:

• Fostering strong client connections
• Delivering exceptional service
• Creative and solution-oriented thinking
• Shared commitment to client success

What you will do as an Account Manager:

Platform-Focused Client & Project Management:

• Champion TikTok Shop Success: Act as the primary point of contact for TikTok Shop and marketplace clients, understanding their platform-specific goals and helping them grow efficiently.
• Launch & Optimize: Oversee client onboarding, product listings, shop setup, promotions, reporting, and collaboration with affiliate creators-ensuring marketplace performance from day one.
• Lead With Strategy: Translate business needs into actionable deliverables. Coordinate internal teams (strategy, creative, content) to deliver on-time, data-backed campaigns that perform on social commerce platforms.
• Build Lasting Relationships: Become a trusted partner who communicates clearly, anticipates needs, and drives long-term success through operational excellence.

Knowledge and skills required:

• Minimum 2 years experience in Account Management (digital marketing preferred).
• Has direct experience managing or supporting TikTok Shop or other e-commerce marketplace platforms (Amazon, Walmart Marketplace, etc.)
• Is fluent in marketplace operations like product listings, promotional strategies, shop optimization, performance reporting, and creator/affiliate partnerships
• Excellent communication and relationship-building skills - a true "people person."
• Proven experience managing client accounts across diverse platforms, including social media, social commerce, e-commerce, and multi-channel environments.
• Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Problem-solving and strategic thinking skills to develop and implement winning social media strategies.
• Proficiency in project management tools and Google Suite.
• A passion for social media and a commitment to staying ahead of industry trends.

Strongly Preferred:

• Candidates with direct TikTok Shop experience or who have worked at TikTok, Amazon, or closely with these platforms are strongly preferred.

Ready to lead high-impact e-commerce campaigns in one of the fastest-growing social commerce channels? Join Joybyte and let's redefine what brand success looks like.

Joybyte is a proud recipient of AZ Central's Top Companies to Work for in Arizona!