TikTok Operations Specialist (Mandarin)

Ontario, CA (On-site)

$3K/mo – $4K/moMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own and optimize the brand’s short-video and live-streaming operations on TikTok, driving engagement, GMV, and follower growth across planning, execution, and analytics.

  • Lead end-to-end short-video production and live-streaming workflow.
  • Use data and trends to optimize content strategy, promotions, and engagement.
  • Manage TikTok Shop operations and plan major promotions to lift GMV.

Job Description

Responsibilities

  • Devise and produce short-video content for the brand’s TikTok account, covering scriptwriting, shooting guidance and post-editing follow-up, to boost organic traffic and user engagement.
  • Take charge of the full live streaming workflow: live session theme planning, script drafting, on-live pace control, streamer coordination and real-time data monitoring (GMV, conversion rate, watch duration, etc.).
  • Keep track of platform trending topics and competitor operational tactics, continuously optimize content strategies to drive follower growth and strengthen brand influence online.
  • Manage daily operations of TikTok Shop, including product listing, campaign enrollment, promotion setup, inventory alignment and after-sales coordination.
  • Plan and roll out major store promotions (e.g., Mega Live, seasonal campaigns), and lift GMV via pricing tactics and bundled marketing solutions.
  • Leverage backend analytics tools (GPM, CTOR, ROI, etc.) to analyze the sales funnel, propose optimization plans and implement them on the ground.

Requirements

  • Education & Experience: Bachelor’s degree or above; majors in Marketing, Communication, New Media, Advertising or related fields are preferred. Minimum 2 years of experience in brand operation, content planning or e-commerce operation; candidates with hands-on TikTok operation experience take priority.
  • Content & Communication Competence: Familiar with the full short-video production pipeline, capable of independently planning and delivering complete videos from topic ideation to final cut; solid copywriting skills and strong visual aesthetics.
  • Live-stream E-commerce Know-how: Clear understanding of live-stream conversion logic; prior experience in live-stream support, on-air moderation or live operation; practical proficiency with TikTok Shop backend modules (Affiliate Program, coupons, product cards, etc.).
  • Data Analytics Skills: Skilled in Excel or data dashboards; able to make data-driven decisions for content and daily operations.
  • Communication & Stress Resistance: Fluent written and spoken English & Chinese with cross-cultural communication skills; able to thrive in a fast-paced, multi-tasking work environment, and coordinate work aligned with US working hours based in China.

Preferred

  • Proven track record of launching and scaling TikTok accounts from scratch or delivering remarkable GMV growth independently.
  • In-depth knowledge of social media landscapes in China and the US, with prior experience in Chinese brands’ overseas expansion projects.
  • Basic proficiency in design & editing tools (Canva, CapCut, Premiere) or AI content generation tools (ChatGPT, Midjourney).
Harwars Biopharma Inc logo

Harwars Biopharma Inc

Harwars Biopharma Inc offer a one-stop solution for the supply of nutritional ingredients, providing end-to-end services that cover sourcing, quality control, documentation, warehousing, and international logistics. With a strong network of qualified suppliers and a deep understanding of industry standards, we ensure consistent quality, regulatory compliance, and timely delivery.Our experienced team works closely with clients to tailor solutions based on specific needs, whether it’s for dietary supplements, functional foods, or health products. We prioritize product traceability, cost-efficiency, and supply chain transparency, making us a reliable partner for businesses worldwide.

Ontario, California, USA
2 employees

Traffic Signals

Monthly Visitors
2.7K
Traffic Source Mix
Search
43.5%
Direct
34.6%
Referral
16.3%
Social
4.1%
Paid
1.1%

Headcount Trend

Current headcount: ~2

Marketing Team

Marketing Roles Posted (Last 30 Days)
1