Temporary Community Engagement Specialist

Responsibilities

• Responsible for achieving key recruitment targets critical to the attainment of the council’s goals for girl and adult membership through implementing membership strategies in assigned areas.
• Designs and implements a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
• Creates and implements membership recruiting marketing strategies relevant to the council’s strategic plan and annual business plan including cultivating and organizing communities to result in increased girl and volunteer leads.
• Prepares action plans and schedules to identify specific targets and to project the number of contacts to be made to result in meeting membership goal. Prepares a variety of status reports, including activity, follow-up, and adherence to goals. Plans and implements recruitment activities/events. Represents Girl Scouts of Greater Los Angeles at local events, fairs and festivals.
• Utilizes the council’s customer relationship management system to support pursuance and conversion of leads throughout the recruitment process. Follows-up on new leads and referrals resulting from field activity in a timely fashion.
• Tracks and follows up on progress of potential leaders, through completion of onboarding process.
• Seeks new opportunities and maintains relationships with area schools, school districts, community organizations, agencies and leaders, educators and faith-based institutions to increase awareness of and participation in Girl Scouting.
• Cultivates relationships with appropriate community leaders, organizations, and businesses to support recruitment efforts within targeted areas to positively impact membership growth.
• Provide and ensure professional, superior customer service is provided to all internal and external customers.
• Recruits Service Unit Recruiters and school organizers to maximize recruitment efforts in assigned areas.

Requirements

• Outstanding Interpersonal and Communication Skills. Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff. Excellent selling, communication, and negotiation skills.
• Customer Responsiveness. Seeks and acknowledges the views and ideas from customer (internal and external); identifies, prioritizes, balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
• Project Management. Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines, formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipate issues, obstacles, or opportunities that may impact plans or actions; establish courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
• Excellent independent decision-making skills and strong resourcefulness. Proven record of functioning as a self-starter who can work independently with minimal oversight and take initiative; demonstrated flexibility, adaptability, self-management, and organization. Highly motivated and target driven with a proven track record in sales.
• Must be able to work a flexible schedule including evenings and weekends
• Bachelor’s degree or equivalent experience in lieu of education
• English/Spanish bilingual oral and written communication (optional)
• Knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data).
• Experienced in sales process and management of leads. Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals.
• Ability to create and deliver presentations tailored to the audience needs.

Preferred

• Volunteer Experience preferred
• English/Spanish bilingual oral and written communication (optional)