Responsibilities

• Own technical product positioning and messaging for the Microsoft 365 Copilot portfolio that’s grounded in product truth, customer needs, and competitive reality.
• Build comprehensive product expertise by partnering with engineering and PM to understand architecture, integrations, dependencies, limitations, functionality, and roadmap direction and translate that into simple, accurate narratives.
• Lead product-truth validation for customer-facing assets (web, demos, core content) and ensure claims are specific, testable, and aligned to current state.
• Shape product experiences by bringing customer feedback, market signals, and competitive learnings into readiness and prioritization discussions.
• Develop technical storytelling frameworks that help audiences understand “how it works” and “why it matters,” especially for IT, decision makers, and end users.
• Partner with the storytelling team to evolve our messaging and assets (e.g., narrative briefs, value propositions, talk tracks, demo story arcs, FAQs, and objection handling) that tell a consistent, differentiated Copilot story across various channels.
• Build and maintain a comprehensive understanding of competitor solutions (positioning, feature sets, workflows, strengths/limitations), and translate insights into differentiated messaging and proof points.
• Partner with sales and customer-facing teams to learn from real evaluations and deployments and surface adoption blockers, admin concerns, and technical objections and drive improvements in messaging and readiness.
• Embody our Culture and Values

Requirements

• Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business
• OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business
• OR equivalent experience.
• Demonstrated ability to build comprehensive product expertise and translate complex systems into accurate, differentiated messaging for both business and technical audiences.
• Experience validating product claims with engineering/PM partners and creating technical proof points (e.g., how-it-works explanations, evaluation guidance, limitations/constraints, and admin/IT considerations).
• Proven competitive analysis skills, including the ability to understand competitor workflows and positioning and translate that into clear differentiation.
• Demonstrated ability to craft technical product narratives that translate complex products and workflows into clear, outcome‑driven customer stories.
• Proven cross-functional collaboration skills with product management, engineering, design, and sales/field stakeholders.
• Experience representing products externally through technical sessions (conferences, webinars, customer briefings) and building content that scales through partners and the community.
• Customer-obsessed mindset, with the ability to ground product truth in real customer needs, constraints, and adoption blockers.
• Ability to balance long-term narrative intent with near-term execution; comfortable operating in fast-paced, ambiguous environments and creating clarity through writing.

Preferred

• Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business
• OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business
• OR equivalent experience.