Responsibilities

• Creates Communications Plans/strategies and executes related campaigns/outreach for transportation and engineering projects.
• Engages and informs stakeholders, communities, and residents on projects in-person and/or virtually, or through written materials.
• Manages the drafting of content for e-newsletters, stakeholder communication, fact sheets, FAQs, exhibit content, and other materials as needed.
• Owns from-scratch technical writing and content development – developing core messaging, technical narrative, and comprehensive reports such as annual management briefs, board updates, and fact sheets.
• Translates complex technical inputs from engineers and technical meetings into clear content suitable for public, leadership, and stakeholder audiences.
• Attends technical meetings to extract key points, verify facts, and convert detailed technical information into Manages website and CMS tasks on WordPress including day-to-day updates (documents, links, images, page edits) and light web development needs such as minor functionality changes.
• Develops PowerPoint decks, performs document formatting, and leads brand cleanup efforts—refreshing visuals, legacy graphics, and large technical documents to ensure consistency and on-brand quality.
• Coordinates with other AECOM and client staff to prepare graphic displays, layouts, and presentations that align with client brand standards.
• Plans logistics, execution, and facilitation of public meetings, workshops, open houses, focus groups, and other community outreach events, both in-person and virtual.
• Develops themes, core messages, and collateral for diverse audiences including digital users, media, local communities, statutory bodies, technical groups, and elected representatives.

Requirements

• BA/BS degree with 4+ years of relevant experience or demonstrated equivalency in experience and/or education.

Preferred

• Bachelor’s degree in communications or a related field with over 4 years of communications experience in the engineering/infrastructure industry
• Preferred experience performing communications tasks for light rail or other transit projects in the construction phase
• Significant experience managing multiple projects, tasks, and deadlines on complex infrastructure projects
• Proven ability to understand technical project details and develop an effective communications strategy that translates technical language into clear, accessible messaging
• Strong technical writing skills—able to create comprehensive reports, briefs, and digital content from scratch
• Experience overseeing and quality controlling work products from various sub-discipline contributors, such as graphic designers and social media content developers
• Familiarity with WordPress/CMS platforms, with comfort in performing updates and minor coding adjustments
• Intermediate level skills in Microsoft Office (Word, Excel, PowerPoint) and familiarity with the Adobe suite of tools
• Excellent verbal and written communication skills, with the ability to interact effectively with technical teams, leadership, and community stakeholders
• A collaborative “leader-doer” mindset with the capacity to work independently in a top-down leadership environment while delivering high-volume production work with precision

Benefits

• Medical, dental, vision, life, AD&D, disability benefits
• Paid time off, leaves of absences
• Voluntary benefits
• Perks, flexible work options
• Well-being resources
• Employee assistance program
• Business travel insurance
• Service recognition awards
• Retirement savings plan
• Employee stock purchase plan