Donor Relations & Communications Officer

Provo, UT (On-site)

$19/hr – $21/hrMid LevelInternship

Posted 22 hrs ago

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Job Description

Responsibilities

  • Lead donor communication strategies across multiple fundraising campaigns and donor audiences.
  • Develop annual donor communication calendars for fundraising, stewardship, and engagement.
  • Write and coordinate donor emails, direct mail, fundraising appeals, giving statements, post-campaign thank-you communications, and donor recognition.
  • Manage segmented email campaigns that deliver personalized communications based on donor interests and giving history.
  • Evaluate and implement new email marketing platforms, communication tools, and workflows that improve donor engagement and efficiency.
  • Develop donor segmentation, automation, and communication systems that strengthen stewardship and retention.
  • Analyze campaign performance and recommend new strategies to improve donor engagement and fundraising results.
  • Cultivate and steward Leadership Donors giving $1,000–$4,999 annually through meetings, events, and personalized outreach.
  • Identify prospective leadership donors and help grow the pipeline to major giving.
  • Coordinate donor tours, cottage meetings, volunteer experiences, and other engagement opportunities.

Requirements

  • Bachelor’s degree preferred or equivalent professional experience.
  • Experience in fundraising, nonprofit development, marketing, communications, public relations, sales, customer success, or relationship management.
  • Excellent writing, editing, and verbal communication skills.
  • Familiarity with Salesforce or other CRM systems and email marketing platforms such as Mailchimp is preferred.
  • Strong project management skills with the ability to manage multiple priorities.
  • Creative problem solver who enjoys improving systems and processes.
  • Valid driver’s license and reliable transportation for meetings throughout Utah County.
  • Willingness to occasionally work early mornings, evenings, or weekends for donor events and community activities.
United Way of Utah County logo

United Way of Utah County

United Way of Utah County brings communities together to find strength and share hope. It’s how we rally to meet people’s most pressing needs so everyone has the opportunity to thrive. We believe in the power of community. Our programs include, but are not limited to, Help Me Grow, 211, Volunteer Income Tax Assistance, Digital Inclusion, and Welcome Baby. Through our three community centers, United Way of Utah County creates a place where everyone feels supported and valued. The centers are more than just buildings- they’re places where neighbors come together to build a stronger, more connected community.

Founded in 1963
Provo, Utah, USA
127 employees (2 in marketing)

Traffic Signals

Monthly Visitors
9.2K
Monthly Google Ads Budget
$1
Traffic Source Mix
Search
26.9%
Direct
43.1%
Referral
27.4%

Headcount Trend

Current headcount: ~127

Marketing Team

Marketing Team Size
2 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

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