Sr. Manager, Product Marketing – CRM

San Diego, CA (Remote)

$149K/yr – $261K/yrSenior Level6+ years expFull time

Posted 1 day ago

Job Summary

Own the go-to-market activation, sales enablement, and content programs that drive pipeline and improve win rates by aligning messaging, competitive positioning, and field enablement across CRM and GTM initiatives.

  • Lead GTM activation, launch planning, and cross-functional coordination
  • Develop tools and enablement sessions for sales teams and leaders
  • Craft competitive content and messaging to win in CRM and across the field

Job Description

Responsibilities

  • GTM Activation
  • - Partner with Sales, Demand Gen, and Field Marketing to make sure messaging actually travels — not just to decks, but to deals
  • - Build launch plans and run them. Own the milestones, drive the cross-functional coordination, close out the execution
  • - Identify gaps in how the field positions CRM and build the content and programs to close them
  • Sales Enablement
  • - Create the tools sellers use every day — pitch decks, talk tracks, battle cards, discovery frameworks, competitive objection handlers
  • - Run enablement sessions that actually stick — live training, recorded content, whatever format gets adoption
  • - Work closely with sales leadership and frontline reps to understand what's working in market and what's not
  • Competitive Intelligence
  • - Know how ServiceNow stacks up against the competition and the broader field — and build content that arms sellers to win

Requirements

  • 6+ years of experience in product marketing, sales enablement, GTM strategy, demand gen, or a combination
  • Proven track record of building and activating GTM programs that drove measurable outcomes (pipeline, win rate, field adoption — any of these)
  • Experience working in or closely alongside enterprise sales organizations
  • Strong written communication — this role requires a lot of it and it needs to be good
  • Comfortable presenting to and working with senior stakeholders, including sales leadership and executives
  • Bachelor's degree or equivalent experience

Preferred

  • CRM, sales tech, or enterprise SaaS domain knowledge is a plus — but raw reps in the market matter more than category fluency.

Benefits

  • health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
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ServiceNow

4.4 Glassdoor

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Founded in 2004
Santa Clara, CA, US
32K employees (2,162 in marketing)
89% recommend to a friend
97% CEO approval

Salaries

Posted range

$149K/yr – $261K/yr

Taken straight from the job posting.

See all ServiceNow salaries

Funding

Total Funding
$83.7M
Last Raise
$11M
Post IPO Equity, 3 years ago

Funding History

  • Dec 2022
    Post IPO Equity
  • Mar 2012
    Private Equity • $11M
  • Feb 2012
    Private Equity • $17.9M

Traffic Signals

Monthly Visitors
3.8M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
39.6%
Direct
49.8%
Referral
7.1%
Social
2.1%
Paid
1.3%

Headcount Trend

Current headcount: ~31.3K

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Sr. Manager, Product Marketing – CRM

ServiceNow · San Diego, CA · Remote