Sr. Manager, Marketing Technology & Operations

USA (Remote)

$88K/yr – $147K/yrSenior Level7+ years exp

Posted 4 months ago

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Job Summary

Drive Marketing Technology & Operations by owning the Martech stack, data governance, ABM enablement, and AI-powered optimization to accelerate GTM execution.

  • Own admin, configuration, and ongoing optimization of the marketing tech stack and integrations.
  • Must-have: 7–10+ years in Marketing Operations/Technology with hands-on automation experience.
  • Standout: Leadership across complex GTM initiatives and active AI pilot programs.

Job Description

Responsibilities

  • Own administration, configuration, and ongoing optimization of the marketing technology stack, including marketing automation, ABM platforms, attribution tools, and supporting systems.
  • Serve as the primary owner of marketing automation infrastructure including:
  • Lead and maintain integrations across marketing, sales, and data platforms to ensure accurate data flow and reliable reporting.
  • Establish governance, documentation, best practices, and a long-term marketing technology roadmap.
  • Partner with Campaign Operations and Demand Generation teams to operationalize multi-channel campaigns across email, paid media, web, events, and ABM programs.
  • Enable ABM execution through account segmentation, intent data activation, audience orchestration, and personalization workflows.
  • Ensure tracking, attribution, and performance measurement are built into campaign execution from inception.
  • Lead complex or high-impact GTM initiatives and campaign builds.
  • Identify, evaluate, and implement AI-driven solutions that improve marketing execution, lead management, reporting, and operational efficiency.
  • Pilot and scale AI use cases such as predictive scoring, workflow automation, campaign performance insights, and data quality enhancements.

Requirements

  • 7–10+ years of progressive experience in Marketing Operations, Marketing Technology, or Revenue Operations.
  • Deep hands-on experience with marketing automation platforms (HubSpot preferred; or similar systems acceptable).
  • Strong experience supporting ABM platforms and account-based marketing methodologies.
  • Proven track record of designing and operationalizing scalable GTM, lifecycle, and lead management processes.
  • Experience managing marketing technology integrations, APIs, and data flow architecture.
  • Demonstrated experience supporting attribution modeling and revenue performance reporting.
  • Familiarity with AI tools and automation use cases within marketing operations environments.
  • Strong project management and cross-functional stakeholder communication skills.
  • Ability to operate independently with a high degree of ownership and strategic problem-solving.

Preferred

  • Beneficial but not required: experience with AI-driven marketing campaigns and enterprise data governance practices.

Benefits

  • generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave.
  • excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
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ServiceChannel

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location.Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.Key Facts: * 63 countries * 300,000 locations* $6B annual spend processed * 500 leading customers * 5 of 5 most profitable retailers in America* 4 of 10 fastest growing restaurants in USIndustries Served:• Retail • Restaurants • Convenience Stores• Grocery/Supermarkets• Finance/Banking/Credit Unions• Healthcare/Urgent Care• Storage & Logistics • Unmanned Assets• Government/Municipal Properties• Educational Institutions• Transportation• Housing & Property Management• Supportive & Community-Based Housing

Founded in 1999
Greenville, South Carolina, USA
401 employees (28 in marketing)