Company overview

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location.Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.Key Facts: * 63 countries * 300,000 locations* $6B annual spend processed * 500 leading customers * 5 of 5 most profitable retailers in America* 4 of 10 fastest growing restaurants in USIndustries Served:• Retail • Restaurants • Convenience Stores• Grocery/Supermarkets• Finance/Banking/Credit Unions• Healthcare/Urgent Care• Storage & Logistics • Unmanned Assets• Government/Municipal Properties• Educational Institutions• Transportation• Housing & Property Management• Supportive & Community-Based Housing
Founded in 1999
Greenville, South Carolina, USA
401 employees (28 in marketing)
82% recommend to a friend
78% positive business outlook

Salaries

Typical salary range

$88,000 – $147,000

/ yr

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People

Hiring activity

Open marketing jobs over time

2 open now

Headcount trend

Company growth over the last 12 months

Headcount +5.5% year over year

Funding

Total funding

$114.5M

Last raise

$54M

Series B, 9 years ago

Funding history

May 2017

Series B ServiceChannel · $54M

Jan 2015

Venture Round ServiceChannel · $31M

Jan 2010

Debt Financing ServiceChannel

Jan 2008

Venture Round ServiceChannel · $15M

Dec 1999

Seed Round ServiceChannel · $12M

Jan 1999

Angel Round ServiceChannel · $2.5M

Audience

Monthly website visitors
645K
Month over month+17.9%
Quarter over quarter+24%
Top sourceDirect (74.2%)
Ad budget per month$25.6K
Average search rank51.4
Traffic source mix
Direct
74.2%
Search
19.4%
Referral
4.7%
Paid referral
1.3%
Social
0.3%

LinkedIn followers

Follower count and growth

Total followers

17.5K

12-mo growth

+25.4%

Monthly growth

+2.8%

News

Links