Responsibilities

• Develop and execute internal communication strategies that foster employee alignment, engagement, and pride.
• Develop messaging and talking points for a range of topics, news, and senior-level executives.
• Build cross-functional relationships and interact with retail senior executives.
• Create and execute internal leadership messages, executive town halls, and internal leader and business communications.
• Leverage multiple channels to position the retail business and initiatives positively in coordination with broader business objectives and marketing efforts.
• Showcase the firm’s leadership, innovations, and advancements through proactive storytelling in earned, owned and internal channels.
• Lead and support change management initiatives for the retail business.
• Drive employee alignment with Retail business priorities through strategic communication initiatives to play a critical, influential role in the development and realization of business strategy.
• Enhance employee understanding of Schwab’s corporate and retail strategic priorities and employees’ role in supporting those priorities.
• Activate corporate employee programs and recognition within the Retail enterprise.

Requirements

• A proven track record for strategic employee communications program visioning, planning, execution, and measurement
• Outstanding communications skills including listening, interpretation, writing, and strong judgment about when, how, what, and to whom to communicate.
• The ability to distill complex issues and information into simple, digestible, and actionable messages for audiences of diverse roles and levels, using a variety of communications channels.
• Strong project management skills: ability to define success criteria, identify project risks and opportunities, bring in and partner with core stakeholders, and effectively manage scope, teams, timelines, details, and budgets.
• Exceptional organization and time management skills-ability to traffic/manage multiple projects simultaneously.
• Experience managing short-and long-term projects on time with attention to detail.
• Data analysis and interpretation experience.
• Prior experience on integrated communications teams and/or with integrated approaches for achieving maximum impact.
• Change management experience.
• Bachelor’s degree and 5+ years experience in corporate communications.
• Proven success building and managing relationships with senior leaders and business partners in a matrixed environment.

Nice to Have

• Proven success building and managing relationships with senior leaders and business partners in a matrixed environment.
• Excellent personal presence and ability to provide strategic counsel to senior leaders.
• Success leading through change by influencing and gaining alignment among diverse views and levels in the organization.
• Ability to anticipate challenges and opportunities that may not be immediately apparent in a situation.
• Demonstration of a ‘can-do’ attitude and collaborative mindset.
• Self-motivated, ability to prioritize on the fly, and manage multiple tracks of work simultaneously.

Benefits

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance
• Medical, dental and vision benefits
• 401(k) and employee stock purchase plans
• Tuition reimbursement to keep developing your career
• Paid parental leave and adoption/family building benefits
• Sabbatical leave available after five years of employment