Sr. Manager, Events Strategy & Brand Experiences

USA (Remote)

$144K/yr – $175K/yrSenior Level8+ years expFull time

Posted 3 months ago

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Job Summary

Drive strategic event marketing for enterprise accounts, aligning with ABM goals and pipeline impact.

  • Own end-to-end event programs for strategic accounts, from strategy to execution.
  • Must-have: 8+ years in B2B SaaS/event marketing with ABM and pipeline impact.
  • Standout: Leads cross-functional collaboration across Sales, Demand Gen, and Product Marketing.

Job Description

Responsibilities

  • Strategic Account Alignment: Design and execute event strategies that directly support engagement and growth within top-tier strategic accounts. Partner with Sales, Account Management, and ABM teams to align event plans with account goals and pipeline objectives.
  • Event Strategy & Execution: Lead the planning and execution of flagship tradeshows, third-party conferences, and executive experiences that advance strategic account objectives. Oversee logistics, vendor management, and cross-functional coordination to ensure on-brand, high-impact delivery.
  • Pipeline Generation: Develop event programs that accelerate the sales cycle, influence pipeline creation, and deliver measurable ROI across key verticals and strategic segments.
  • Brand Experience & Storytelling: Oversee onsite brand presence — booth design, messaging, activations, and experiences — ensuring consistency and excellence across all touchpoints. Collaborate with Product Marketing to bring our brand story to life through compelling thought leadership, content, and event narratives.
  • Thought Leadership: Identify and secure high-impact speaking, sponsorship, and partner opportunities to showcase Observe.AI’s deep expertise and leadership in the GenAI and CX markets.
  • Cross-Functional Collaboration: Partner closely with Sales, Demand Generation, and Product Marketing to drive unified messaging, maximize ROI, and ensure measurable outcomes tied to pipeline and account engagement.
  • Measurement & Optimization: Establish clear event KPIs and continuously optimize event performance to enhance reach, impact, and ROI.

Requirements

  • 8+ years of experience in event marketing, experiential marketing, or field marketing, preferably in B2B SaaS or technology.
  • Proven success designing and executing event programs for strategic accounts.
  • Strong understanding of account-based marketing (ABM) principles and how events drive engagement within key accounts.
  • Deep expertise in tradeshows, sponsorship strategy, executive programs, and customer experience events.
  • Exceptional project management, stakeholder alignment, and communication skills.
  • Strong analytical and data-driven mindset; able to connect creative event design to pipeline and revenue impact.
  • Passion for innovation, creativity, and measurable outcomes in a fast-moving market.

Benefits

  • Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership
  • Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents
  • Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best.
  • Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.
  • 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
  • Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth
  • Monthly Mobile + Internet Stipend : Support for remote and hybrid work connectivity needs
  • Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees
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Observe.AI

3.9 Glassdoor

Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management.Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel.

Founded in 2017
Redwood City, California, USA
71% recommend to a friend
87% CEO approval

Traffic Signals

Monthly Google Ads Budget
$16

Funding

Total Funding
$214M
Last Raise
$125M
Series C, 4 years ago

Funding History

  • Apr 2022
    Series C • $125M
  • Sep 2020
    Series B • $54M
  • Dec 2019
    Series A • $26M

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