Sr. Experience Manager

USA (On-site)

Salary Not AvailableFull time

Posted 7 weeks ago

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Job Description

Are you a natural leader who thrives in fast-paced environments, keeps projects moving with precision, and builds strong client relationships? Augeo is seeking a Senior Experience Manager to lead the delivery of high-impact brand experiences for corporate clients across meetings, incentive programs, conferences, and more.

This role is ideal for someone who combines project leadership with hands-on planning, has a strong background in event execution, and is energized by bringing complex experiences to life. You’ll be the day-to-day lead for clients and internal teams, ensuring every detail is aligned, every stakeholder is informed, and every experience exceeds expectations.

What You'll do

Project Leadership & Client Partnership

  • Lead mid-to-large scale experience projects from kickoff through execution.
  • Serve as the primary point of contact for clients, building trust through clear communication and reliable delivery.
  • Facilitate client calls, present project updates, and guide strategic conversations.
  • Manage project timelines, budgets, and internal workflows using agency tools and systems.
  • Lead internal planning meetings and cross-functional collaboration.

Experience Planning & Execution

  • Design and execute all elements of the experience lifecycle: agenda creation, venue planning, food & beverage, transportation, gifting, and more.
  • Collaborate with design and sourcing teams on creative concepts and vendor selection.
  • Oversee vendor negotiations, contracts, and onsite staffing plans.
  • Travel for site visits and onsite execution (approximately 25%).

Post-Event Wrap-Up

  • Lead post-project reconciliation and billing processes.
  • Conduct internal debriefs and contribute to continuous improvement.

What You Bring

  • 6–8 years of experience in event planning and client services (agency experience preferred).
  • Proven success managing complex projects with multiple stakeholders and moving parts.
  • Strong leadership and relationship-building skills.
  • Exceptional organization, attention to detail, and follow-through.
  • Ability to adapt quickly, communicate clearly, and lead with positivity.
  • Professional presence and poise in all client interactions.

You’re a Fit If You Are…

  • A confident project leader who thrives on making things happen.
  • Energized by building relationships and delivering memorable experiences.
  • Resourceful, proactive, and calm under pressure.
  • Collaborative and entrepreneurial, with a client-first mindset.
  • Curious about new ideas and passionate about the experience industry.

Please note: Applicants must reside in one of the following states: KS, MN, MO, CA, CO, FL, IL, NE, OH, OK, SC, NC, TX, GA, NY, WI

Augeo logo

Augeo

Augeo is a global leader in engagement platform technologies and data-driven experiences that foster people connections and cultivate brand advocates worldwide.Utilizing proven strategies and innovative technologies, we elevate engagement and strengthen relationships for our clients through flexible and scalable solutions:• Workplace Engagement — Supercharge workplace engagement and redefine retention strategies with the ultimate employee experience platform.• Experiential — Deliver transformative, data-powered experiences through strategy and design, interactive storytelling and shared social communities.• Social Activation — Captivate consumers across the leading social platforms through brand advocacy, advertising optimization and data collaboration.• Customer Loyalty — Incentivize loyalty through advanced personalization, gamified experiences, hyper-relevant offers and meaningful benefits.• Tokenized Loyalty — Elevate existing loyalty ecosystems through dynamic tokenized rewards and personalized cross-channel experiences.With more than 45 years of experience, Augeo serves hundreds of clients including 100+ Fortune Global 500 companies, representing millions of people across the globe through our proprietary platform technology. Our mission is inspiring people to achieve more—one interaction, transaction and experience at a time. For more information, visit www.augeomarketing.com.© 2025 Augeo Affinity Marketing

Founded in 1999
St Paul, Minnesota, USA
455 employees (46 in marketing)