Responsibilities

• Growth/Offers: Identify, build, and administer digital offers within loyalty programs aligned with PMI brands.
• Collaboration: Partner with Field Sales and Marketing to develop digital offers for customer loyalty programs.
• Stakeholder Management: Build relationships with retail customer key decision makers.
• Analytics: Use data systems to evaluate loyalty program performance and identify opportunities to drive efficiencies and expand reach.
• Operations: Administer tasks in a timely, consistent, and accurate manner.
• Planning: Plan and coordinate work activities according to priority.
• Process Improvement: Establish efficient work procedures to meet objectives timely and accurately.
• Continuous Improvement: Challenge and propose improvements through appropriate channels.
• Communication: Communicate ideas and issues clearly across PMI U.S. Field Sales, Brand, Marketing, and customer organizations.
• Budget & Forecasting: Play a key role in digital loyalty program trade spending budgets and forecasts.
• Other duties as assigned.

Requirements

• Bachelor’s degree (BA, BBA, or BS) or equivalent relevant work experience required.
• Minimum 3 years combined experience in sales, brand management, and/or trade marketing in consumer-packaged goods industry required.
• Legally authorized to work in the U.S.

Preferred

• Previous experience in digital marketing and/or loyalty programs a plus and not required
• Customer management experience is preferred.

Benefits

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.