Responsibilities

• Architect the "Win Room" Customer Database. You will design and maintain a centralized, searchable database of "Why We Won" insights, categorizing victories by solution and digital transformation outcomes to provide Sales with real-time "Win Flashes" .
• Build the Customer Referral and Advocacy Engine. You will collaborate with top-tier clients to launch a formal referral program that incentivizes customer-to-customer introductions while maintaining a high-fidelity Reference Bureau to ensure advocates remain engaged .
• Lead the Global Story Program for Content Standards. You will ensure all multimedia storytelling—including video testimonials and technical webinars—meets organizational standards for a "tech-first" narrative, shifting focus from storage efficiency to digital velocity .

Requirements

• 7+ years of experience in Customer Marketing, Advocacy, or Sales Enablement within the Business-to-Business (B2B) Software as a Service (SaaS) or Data Center space .
• Strong knowledge of structured data management , possessing a "Librarian mindset" to transform disorganized information into a searchable database usable by global teams at any time .
• Proven ability in high-level storytelling and executive engagement , with a "Journalist heart" capable of interviewing Chief-level (C-level) executives to extract meaningful value propositions .
• Expertise in modern marketing technology , including professional proficiency in Salesforce, advocacy platforms, and the application of Generative Artificial Intelligence (GenAI) to accelerate content production .

Benefits

• Comprehensive health, wellness, and retirement plans with extensive benefits starting on Day 1.
• Unlimited Paid Time Off plan and flexible schedules to support your personal and professional well-being.
• Opportunities for continuous learning and professional growth within a global industry leader.