Responsibilities

• Resource Management & Capacity Planning
• Own end-to-end resource management and capacity planning for the studio, mapping creative skills and availability against a portfolio of programs across 10+ global businesses
• Maintain workload balance across all studio members, strategically assigning projects to internal and external resources to optimize the pipeline and mitigate long-term risks
• Build and maintain forecasting models that anticipate demand, identify resourcing gaps, and inform headcount and vendor recommendations to leadership
• Make trade-offs between short-term delivery needs and long-term team sustainability, escalating appropriately when constraints require senior input
• Creative Operations & Process
• Own the studio's project management platform (Workfront), ensuring it serves as a reliable source of truth for project status, resource allocation, and reporting.
• Triage and traffic all new creative requests submitted to the studio, assessing scope, identifying information gaps, and determining owners and next steps
• Own and evolve creative development processes end-to-end (concept to production) across mediums including video, digital, social, OOH, direct mail, events, and sales collateral—ensuring on-time, on-budget delivery
• Design, document, and implement scalable mechanisms that systematically improve studio efficiency, throughput, and quality of output

Requirements

• 6+ years of design experience
• Have an available online portfolio
• Experience understanding needs of business and end customers and translating them into right solutions
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements

Preferred

• Knowledge of project management tools and methodologies (agile to waterfall)
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off, and parental leave
• Learn more about our benefits at https://amazon.jobs/en/benefits