Responsibilities

• Leading account activities with minimal supervision, ensuring accuracy and efficiency in all deliverables
• Drafting client materials—including social content, influencer briefs, and campaign recaps—with high attention to detail and minimal errors
• Proofreading and editing materials for clarity, accuracy, and adherence to client standards
• Supporting internal and external project timeline updates and collaborating with project managers to keep deliverables on track
• Leading the development of digital trend stories to support our weekly Mash Up and ongoing client communications
• Guiding day-to-day account activities, overseeing account administration, and collaborating with team members to deliver client-ready call agendas and recaps
• Delivering updates on client calls and actively participating in internal meetings
• Understanding client review processes and working with supervisors to implement edits and revisions accurately
• Remaining highly engaged with social media channels to stay current on platform trends and formats
• Applying training in social listening, community management, and content management platforms to campaign work
• Demonstrating knowledge of social media creative formats and requirements to support campaign execution
• Monitoring influencer partners regularly for brand safety concerns and supporting/leading communications about deadlines and feedback
• Actively participating in brainstorming and creative sessions, contributing fresh ideas and innovative solutions to campaign challenges
• Summarizing outcomes from team discussions and collaborating on actionable next steps

Requirements

• 3+ years of professional experience in public relations, communications, or influencer marketing; agency experience and exposure to large, integrated programs is preferred.
• Healthcare, pharmaceutical, or biotech communications account and relevant influencer experience is strongly preferred.
• Familiarity with Veeva and preparing content for MLR reviews is a strong advantage.
• Strong writing and verbal communication skills, with the ability to craft compelling disease state awareness materials, social media copy, and other client assets.
• Understand digital and social media strategies and their role in communications campaigns
• Demonstrates a strong understanding of influencer marketing fundamentals and social media platforms, including current trends and content formats
• Communicates clearly and professionally, both in writing and verbally, with meticulous attention to detail in all deliverables
• Proactively manages project timelines and deliverables, ensuring tasks are completed on schedule
• Conducts effective research on influencers, industry trends, and campaign performance to support team recommendations
• Collaborates effectively with cross-functional teams and maintains a positive, solutions-oriented approach
• Applies creative thinking to brainstorming sessions and campaign development
• Consistently models professionalism, reliability, and accountability in interactions with clients and colleagues
• Embraces feedback and actively seeks opportunities for learning and professional growth
• Utilizes digital tools for social listening, content management, and reporting
• Contributes to an inclusive, respectful team environment and upholds DEIB principles in all work

Benefits

• Medical & Prescription
• Dental
• Vision
• Flexible Spending Accounts
• 401k (with discretionary employer match)
• Employee Stock Purchase Plan
• Short-Term Disability, Long-Term Disability & Life Insurance
• Vacation, Sick & Personal Days
• 14.5 Paid Company Holidays
• Parental Leave
• Family Forming Benefits
• Wellness Benefit
• Hybrid Working Environment (2 days remote, 3 days in office)