Specialist - Public & Media Relations

Detroit, MI (On-site)

Salary Not AvailableFull time

Posted 3 months ago

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Job Description

General Summary
The Specialist, System Communications supports strategic communications and engagement efforts for key internal partners across Henry Ford Health. Committed to continuous learning and supporting a well-informed, highly engaged workforce, the specialist will create engaging content and informational resources across all audiences including key messages, draft development, social media, video and digital content. The specialist will also identify storytelling opportunities, assist with the execution of communication plans, and support the broader efforts of the System Communications team. This position reports to the Manager of System Communications.
Principal Duties And Responsibilities
  • Supports System Communications operations by developing and editing content for major daily, weekly, monthly and specialty communications – with emphasis on engagement, integration and alignment across sites
  • Creates and edits timely, relevant and highly engaging content to support the health system’s intranet resource OneHENRY
  • Supports social media, video and other digital content strategies as directed
  • Assists with implementation and maintenance of digital employee communication strategies including texting and other mobile communications
  • Assists with the development of communication plans and content for key audiences – covering major system news and initiatives, announcements and programs, partnering closely with other communications team members to inform and engage
  • Helps to coordinate messaging and information sharing across communications teams for major system-wide initiatives, announcements, programs and other news
  • Assists with team member engagement and recognitions strategies and events as needed
  • Works closely with communications leaders to develop metrics to track engagement with internal communications platforms
Education/Experience Required
  • Minimum of Bachelor's degree (B.A.) from four-year college or university in Public Relations, Communications or a related field – or equivalent.
  • A minimum of two (2) years’ experience in public relations, communications, or a related field, with increasing responsibility.
  • Exceptional oral, written and digital communication skills.
  • Excellent people skills – works extremely well with a broad cross-section of team members
  • Must be a critical thinker, able to distill and communication complex medical and other concepts across broad audiences
  • Must be guided by a passion for storytelling, natural curiosity and a collaborative “client partner” orientation.
  • Able to manage multiple projects, accounts and complex issues with an orientation to strategic focus, innovation, creativity and attention to detail and accuracy.
Certifications/Licensures Required
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
Ÿ Communication Ÿ Ownership
Ÿ Understanding Ÿ Motivation
Ÿ Sensitivity Ÿ Excellence
Ÿ Teamwork Ÿ Respect
Must practice the customer skills as provided through on-going training and in-services.
Must Possess The Following Personal Qualities
Ÿ Be self-directed and naturally motivated
Ÿ Be flexible and committed to teamwork and collaboration
Ÿ Demonstrate initiative, willingness to learn, and openness to new experiences
Ÿ Promotes and champions diversity, equity, inclusion and social justice
Ÿ Demonstrates customer service values
Additional Information
  • Organization: Corporate Services
  • Department: Public Relations
  • Shift: Day Job
  • Union Code: Not Applicable

Henry Ford Health

*Job seekers: please be aware of fraudulent job postings and phishing scams via LinkedIn. Henry Ford Health only contacts applicants through our human resources department and via a corporate email address. Here are some tips to be aware of: http://ow.ly/Kc0o50EKory Serving communities across Michigan and beyond, Henry Ford Health is committed to partnering with patients & members along their entire health journey. Henry Ford Health provides a full continuum of services – from primary and preventative care, to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care & other healthcare retail. It is one of the nation’s leading academic medical centers, recognized for clinical excellence in cancer care, cardiology and cardiovascular surgery, neurology and neurosurgery, orthopedics and sports medicine, and multi-organ transplants. Consistently ranked among the top five NIH-funded institutions in Michigan, Henry Ford Health engages in thousands of research projects annually. Equally committed to educating the next generation of health professionals, Henry Ford Health trains more than 4,000 medical students, residents and fellows every year across 50+ accredited programs. With more than 50,000 valued team members, Henry Ford Health is also among Michigan’s largest and most diverse employers. President and CEO Bob Riney leads the health system and serves a growing number of customers across more than 550 sites across Michigan. That includes: 13 acute care hospitals; 3 behavioral health facilities including two world-class addiction treatment centers; a state-of-the-art orthopedics and sports medicine facility; multiple cancer care destinations including the Brigitte Harris Cancer Pavilion, Henry Ford Health’s premier location in Detroit; & more options than ever for primary care for patients and families across the region.

Founded in 1915
Detroit, Michigan, USA
21K employees (239 in marketing)