Responsibilities

• Translate complex operational and corporate initiatives into clear, actionable messaging that resonates with team members.
• Strengthen understanding of business decisions and operational changes by developing comprehensive content strategies and tactics to reach diverse audiences across multiple internal and external channels.
• Manage and support internal and external communications channels to effectively reach team members, leadership and support staff, as well as media.
• Develop an in-depth understanding of American’s business practices and the broader airline industry.
• Stay up to date with industry trends, and understand stakeholder needs.
• Develop and execute compelling communications strategies around sensitive and fast-moving issues with tight deadlines.
• Develop and maintain strong relationships with leaders and stakeholders across the Global Engagement team.
• Use metrics to make recommendations and decisions regarding communications strategies and plans.
• Ensure consistency in tone of voice and style for copy across all content and channels while keeping the American Airlines style guide current.
• Edit and write copy for internal and external channels with a keen eye for detail and alignment of messaging.

Requirements

• Bachelor’s degree or equivalent experience/training.
• 3 years of relevant work experience in communications or media relations.
• Knowledge of and/or experience in aviation and the commercial airline industry.
• Knowledge of and/or experience in aircraft maintenance and aviation safety.

Preferred

• 5 years of relevant work experience in communications or media relations.
• Experience working in corporate communications or media relations for a large, multi-national organization.
• Graphic design experience helpful.

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more