Specialist, Corporate Communications Content & Planning

Responsibilities

• Drive the development and execution of strategic communications initiatives, including corporate stories that strengthen Associate connection to organizational goals.
• Research, write and edit clear, consistent and audience-appropriate communications for Associates at all levels.
• Create company announcements, leadership messages, scripts, talking points, presentations and other enterprise and line-of-business communications.
• Develop and implement integrated communication plans and internal messaging that support business objectives, protect and enhance ACA’s reputation and engage the workforce across line-of-business, hybrid, remote and deskless audiences.
• Partner with functional teams and Lines of Business to help them communicate effectively with Associates and the broader organization.
• Provide communication guidance to Lines of Business in support of Club priorities, major activities and enterprise initiatives.
• Develop content and channel plans that ensure owned channels feature fresh, engaging and relevant information on a regular basis.
• Measure the effectiveness of communication plans and campaigns to assess progress against goals and objectives.
• Provide communication counsel to clients and business partners on communication strategy, content, channel selection and execution.
• Support broad and targeted communication measurement activities, including surveys, focus groups and interviews; analyze metrics and adjust plans based on insights.

Requirements

• Bachelor’s degree in communications or a related field such as Journalism, Public Relations, or English; experience may be considered in lieu of degree.
• 5+ years of experience in strategic communications/corporate communications/crisis communications.
• 3+ years of project management experience managing communications.
• Strong strategic communication planning skills, with the ability to develop messaging plans, content approaches and channel strategies that support organizational priorities and business outcomes.
• Exceptional writing, editing and storytelling skills, including the ability to translate complex information into clear, concise and audience-appropriate communications.
• Experience creating company announcements, leadership messages, talking points, scripts, presentations, articles and other enterprise and line-of-business communications.
• Ability to provide consultative communication counsel to business partners on communication strategy, messaging, channel selection and execution planning.
• Ability to collaborate effectively across functions and build productive working relationships with stakeholders at all organizational levels, including senior leaders.
• Knowledge of communication analytics, measurement practices and digital tools used to evaluate communication effectiveness, audience engagement and channel performance.
• Ability to analyze communication data, stakeholder feedback and engagement trends to recommend improvements that strengthen communication outcomes.

Benefits

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information