Specialist, Client Management

Los Angeles, CA (Remote)

$70K/yr – $80K/yrMid Level3+ years expFull time

Posted 13 hrs ago

Job Summary

Own end-to-end client management for influencer campaigns across multiple sectors, driving campaign success from kickoff through reporting.

  • Lead campaign planning, execution, and optimization with cross-functional teams
  • Build client relationships and educate on Influential's offerings
  • Manage timelines, reporting, and billing reconciliation

Job Description

Responsibilities

  • Helping to drive the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
  • Participating in client campaign kick-off calls to outline influencer selection and execution details
  • Navigating campaign roadblocks and challenges by providing actionable solutions
  • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
  • Staying on top of the workflow and completion of tasks in our project management platform
  • Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
  • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
  • Educating sales and clients on Influential’s core offerings, current industry trends and technologies
  • Developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail
  • Managing the monthly billing reconciliation process with finance

Requirements

  • 3+ years of experience working in an influencer marketing, digital media, or advertising environment
  • Strong organizational skills with the ability to handle multiple clients and priorities with discretion
  • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
  • Comfortable working in a startup environment, creating organization and processes where none may already exist
  • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, YouTube)
  • Up-to-date on the latest trends and innovations in the social realm
  • Bachelor’s degree or equivalent experience
  • A passion for all things social media

Benefits

  • medical coverage, dental, vision, disability, 401K, parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
Influential logo

Influential

2.8 Glassdoor

Influential is the global leader in influencer marketing, founded in 2013, and is the only influencer company that is a preferred partner of all major social media platforms. Influential uses the industry’s richest data, powered by the smartest AI and human intelligence, to precisely match audiences with creators delivering ROI and measurable business outcomes for brands. Our obsession with brand safety and commitment to inclusion underpins everything we do, and we are trusted by over 60% of Fortune 500 brands.

Founded in 2013
Las Vegas, Nevada, USA
483 employees (119 in marketing)
28% recommend to a friend
43% CEO approval

Salaries

Posted range

$70K/yr – $80K/yr

Taken straight from the job posting.

See all Influential salaries

Funding

Total Funding
$51.5M
Last Raise
$15M
Convertible Note, 4 years ago

Funding History

  • Nov 2021
    Convertible Note • $15M
  • Jun 2018
    Series B • $12M
  • Sep 2017
    Series Unknown • $14.5M

Traffic Signals

Monthly Visitors
18.3K
Traffic Source Mix
Search
34.3%
Direct
55.3%
Referral
5.5%
Social
3.4%
Paid
1.3%

Headcount Trend

Current headcount: ~484

Recent News

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Specialist, Client Management

Influential · Los Angeles, CA · Remote