Social Media Marketplace Operations Manager (Pilot Phase)

Milford, CT (Unknown)

Salary Not AvailableMid LevelContract

Posted 7 weeks ago

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Job Summary

Own local marketplace onboarding and creator partnerships, turning unclaimed profiles into active participants and aligning merchants with campaign programs while feeding field insights to improve AI-driven marketplace learning.

  • Marketplace Activation: Seed the local graph and convert profiles to active accounts.
  • Creator Partnerships: Direct outreach to local creators, explain Footprint Score system, onboard to marketplace.
  • Operational Feedback: Relay field performance to product team to refine AI inference and learning models.

Job Description

  • Marketplace Seeding & Activation: Execute the city-activation playbook to populate our local graph, converting unclaimed creator and business profiles into active, participating accounts.
  • Creator Partnerships: Conduct direct outreach to local creators. You will invite them to claim their profiles, explain our unique Footprint Score-based reputation system, and facilitate their entry into our marketplace.
  • Merchant Coordination: Onboard local merchants, guiding them through campaign creation and explaining the campaign retainer and confidence-gated settlement models.
  • Operational Feedback: Act as the eyes and ears on the ground, relaying campaign performance and marketplace dynamics to the core development team to refine our AI inference and learning modules.