Social Media Manager

Seattle, WA

$70K/yr – $80K/yrMid Level3+ years exp

Posted 5 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own social strategy and day-to-day execution across six accounts, driving growth, engagement, and brand storytelling for the Space Needle ecosystem.

  • Social Strategy & Growth: Define KPIs, optimize campaigns, and monitor traffic and engagement across six accounts.
  • Content & Production: Create copy, photography, and video and build pipelines with user-generated content and shoots.
  • Collaboration & Best Practices: Stay ahead of trends, maintain SOPs, and partner with internal/external clients to sustain relationships.

Job Description

Responsibilities
  • Develop, implement, and manage the Space Needle & Chihuly Garden and Glass social media strategies across six accounts (Space Needle, Chihuly Garden and Glass, The Loupe Lounge, The Bar at Chihuly Garden and Glass, Base 2 Space, and See It All).
  • Monitor and proactively increase social traffic, growth, and engagement performance across all platforms.
  • Create social media content (including copy, photography, and video content).
  • Develop a pipeline of content for all social media channels to include user-generated content, photography partners, and photoshoots.
  • Define KPIs and measure the success of social media campaigns and ongoing activity.
  • Develop and maintain a company social media standard SOP.
  • Stay up to date with the latest social media best practices, trends, platforms, and technologies.
  • Collaborate with internal and external clients to create positive communication and strong relationships.
  • Other duties as assigned.
Requirements
  • 3+ years of professional content curation and social media marketing experience.
  • Proven track record of growing and retaining social audiences.
  • Sound knowledge of key tools including Meta Business Suite, Google Analytics, Supermetrics, CrowdRiff, etc.
  • Proficient in Microsoft Office.
  • Can work in a fast-paced, collaborative, dynamic office environment.
  • Ability to work occasional evenings or weekends as requested.
  • Excellent organizational skills.
  • Detail oriented.
  • Self-motivated, creative and team oriented.
  • Conscientious in quality and guest service.
  • Excellent written and oral communication skills.
  • Able to lift and carry 35 pounds and stand for multiple hours at events.
Preferred
  • Experience in consumer-facing brands (especially hospitality, tourism, attractions, food & beverage) a plus.
Benefits
  • Medical, Dental, Vision, Life, Long Term Disability
  • 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
  • Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
  • Paid Personal Days (15 per year)
  • Paid Time Off of 14 days / year
  • Tuition reimbursement of 50%, up to $2500 / year
  • New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
  • 50% discount for many purchases at the Space Needle (Retail, Food and Beverage)
  • Charitable Contributions / Matching Gift, up to $200 year
  • Paid parking or up to $250 / month towards an orca card
Space Needle logo

Space Needle

Built as the centerpiece and inspiration for the 1962 World's Fair, the Space Needle has become a part of the Seattle experience and the globally-recognized icon for the city. The Space Needle's recent $100 million renovation added more than 176 tons of glass to the structure offering unparalleled views of Seattle, and houses The Loupe--the world's first and only revolving glass floor. Open year round, the Space Needle hosts more than a million visitors per year. For more information, visit: spaceneedle.com.

Founded in 1962
Seattle, Washington, USA