Social Media Manager

Seattle, WA (On-site)

$70K/yr – $80K/yrMid Level3+ years expFull time

Posted 3 months ago

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Job Summary

Lead the Space Needle and Chihuly social presence across six accounts, driving strategy, content, and metric-based growth.

  • Own end-to-end social strategy and content across Space Needle brands
  • Must-have: 3+ years of professional social media experience with proven growth
  • Standout: Hospitality/tourism brand experience and ability to manage multiple accounts

Job Description

Responsibilities

  • Develop, implement, and manage the Space Needle & Chihuly Garden and Glass social media strategies across six accounts (Space Needle, Chihuly Garden and Glass, The Loupe Lounge, The Bar at Chihuly Garden and Glass, Base 2 Space, and See It All)
  • Monitor and proactively increase social traffic, growth, and engagement performance across all platforms
  • Create social media content (including copy, photography, and video content)
  • Develop a pipeline of content for all social media channels to include user-generated content, photography partners, and photoshoots
  • Define KPIs and measure the success of social media campaigns and ongoing activity
  • Develop and maintain a company social media standard SOP
  • Stay up to date with the latest social media best practices, trends, platforms, and technologies
  • Collaborate with internal and external clients to create positive communication and strong relationships
  • Other duties as assigned

Requirements

  • 3+ years of professional content curation and social media marketing experience
  • Proven track record of growing and retaining social audiences
  • Sound knowledge of key tools including Meta Business Suite, Google Analytics, Supermetrics, CrowdRiff, etc.
  • Experience in consumer-facing brands (especially hospitality, tourism, attractions, food & beverage) a plus
  • Proficient in Microsoft Office
  • Can work in a fast-paced, collaborative, dynamic office environment
  • Ability to work occasional evenings or weekends as requested
  • Excellent organizational skills
  • Detail oriented
  • Self-motivated, creative and team oriented
  • Conscientious in quality and guest service
  • Excellent written and oral communication skills
  • Able to lift and carry 35 pounds and stand for multiple hours at events

Benefits

  • Medical, Dental, Vision, Life, Long Term Disability
  • 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
  • Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
  • Paid Personal Days (15 per year)
  • Paid Time Off of 14 days / year
  • Tuition reimbursement of 50%, up to $2500 / year
  • New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
  • 50% discount for many purchases at the Space Needle (Retail, Food and Beverage)
  • Charitable Contributions / Matching Gift, up to $200 year
  • Paid parking or up to $250 / month towards an orca card
Space Needle logo

Space Needle

Built as the centerpiece and inspiration for the 1962 World's Fair, the Space Needle has become a part of the Seattle experience and the globally-recognized icon for the city. The Space Needle's recent $100 million renovation added more than 176 tons of glass to the structure offering unparalleled views of Seattle, and houses The Loupe--the world's first and only revolving glass floor. Open year round, the Space Needle hosts more than a million visitors per year. For more information, visit: spaceneedle.com.

Founded in 1962
Seattle, Washington, USA

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