Responsibilities

• Client Relationship Management: Build and sustain high-trust, professional relationships, acting as the primary point of contact for social-related initiatives and updates.
• Visual Storytelling & Content Capture: Execute on-site, high-quality original content (photo, video, reels, carousels, captions) that translates a client’s physical atmosphere into a digital "vibe."
• Strategy Development: Own and execute a comprehensive, dynamic content and brand strategy across relevant platforms (Instagram, TikTok, LinkedIn).
• Content Calendars: Build and manage comprehensive content calendars that balance editorial storytelling with tactical promotion, ensuring every post has a purpose.
• Community Cultivation: Actively monitor channels and engage with followers to build authentic, high-loyalty communities.
• Insight-Driven Analytics: Analyze social metrics to decode what’s working, generating regular, high-level reports that turn data into actionable creative pivots.
• Creative Brainstorming: Collaborate cross-functionally with PR teams and participate in agency-wide brainstorming sessions to develop new and creative ways to bring awareness to clients.
• Account Maintenance: Proactively manage scheduling (shoots, status calls and more), agendas, recaps and more.
• On-Site Content Capture: Be on-site to capture events, media appearances, and more as needed.

Requirements

• 2+ years of experience in social media
• 2-4 years of experience in social media
• on-site content capture experience (on-site)
• proficiency in photography and videography, at minimum on an iPhone
• proven experience creating compelling content (experience with videos required)
• expertise in social media platforms (Instagram, TikTok, LinkedIn, Meta Business Suite) and social media management tools (Sprout Social)
• proficiency in Canva
• proficiency in boosting posts and select experience with paid Meta campaigns
• able to manage scheduling (shoots, status calls and more) and create content calendars

Preferred

• specific experience in the hospitality category a plus
• You bring a strong design sensibility
• proficiency in Canva
• experience with videos required (preferred)
• experience with social media platforms (Instagram, TikTok, LinkedIn, Meta Business Suite) and social media management tools (Sprout Social)

Benefits

• We offer a competitive salary and opportunities for growth
• We cover 50% of all medical benefits
• 401K with matching
• We work with some of the most compelling and trend-setting brands in the food and hospitality space
• We all get along really well and have a fun company culture