Social Media Manager

Responsibilities

• Schedule and publish social content across platforms using approved content calendars and publishing tools.
• Ensure posts are accurately programmed, including copy, creative, tagging, links and publishing dates/times.
• Ensure content aligns with all defined best practices and has been proofed and approved before it is posted.
• Help maintain content calendars.
• Flag potential issues, missed deadlines or content needs to the appropriate team members.
• Gather and organize monthly social performance metrics across platforms.
• Build recurring client reports and presentations using established templates.
• Ensure reporting is accurate, timely and clearly organized.
• In partnership with the team, help identify notable trends, top-performing content and opportunities for optimization.
• Maintain reporting trackers and historical performance data.

Requirements

• 0-3 years of experience in social media, marketing, communications, advertising or a related field; internships and relevant academic or personal experience are welcome (e.g., freelance work with existing small businesses).
• Strong interest in social media, digital culture and how brands show up online.
• Basic understanding of major social platforms, including Instagram, TikTok, Facebook, LinkedIn and YouTube.
• Familiarity with social publishing or analytics platforms is a plus, but not required.
• Highly organized with strong attention to detail.
• Comfortable working with spreadsheets, presentations and recurring processes, or willing to learn.
• Strong written communication skills and good judgment.
• Able to manage multiple deadlines and priorities.
• Curious, proactive and willing to ask questions.
• Comfortable working collaboratively.

Preferred

• Attention to detail: a broken link, incorrect tag or missed post doesn't get past you.
• Keeps things moving: you don't wait until someone asks for an update; you know what needs to happen next.
• Curious about the “why”: you're not just pulling numbers or scheduling posts; you want to understand what the data means and why the content is being put into the world.
• Plugged in: you naturally notice what's trending, what people are talking about and how brands are behaving on social.
• Good teammate: you communicate clearly, ask for help when you need it and make the people around you more effective.

Benefits

• Eastport Holdings offers a competitive benefits package including medical, dental, vision, life and disability coverage, HSA employer contributions, flexible spending accounts, employee assistance resources, paid time off, paid parental leave, and voluntary benefits designed to support your overall well-being.