Responsibilities

• Strategic Oversight & Content Direction
• Own content vision and content calendars across assigned clients, ensuring creative consistency and audience relevance
• Lead content brainstorms and brief development in partnership with Creative and Strategy disciplines
• Translate client goals and KPIs into actionable editorial and engagement strategies
• Platform & Performance Mastery
• Act as the lead platform expert on assigned accounts, guiding best practices and content innovation
• Serve as the escalation point for complex engagement scenarios or sensitive community management issues
• Collaborate with Strategy partners to turn social data into meaningful narrative arcs, showing how content drives business impact
• Client & Cross-Team Collaboration
• Present work to clients with confidence, clarity, and strategic depth

Requirements

• Bachelor’s Degree in Journalism, English, Public Relations, Marketing or related communications field
• 5+ years experience in a social, marketing, or communications role
• Strong communication skills – both verbal and written
• Prior social listening experience and comfort working with social listening tools
• Prior experience in navigating a social strategy process from insight-finding to content production
• Proficient in the Adobe Suite, Google Suite, Microsoft Suite and Slack
• Well organized, strong time management and prioritization skills
• Able to maintain confidentiality with business relations, personnel matters, and proprietary matters

Preferred

• Agency experience preferred

Benefits

• Health Insurance
• Dental Insurance
• Voluntary Vision Insurance
• HSA + Company Contribution
• 401k + Company Match
• Generous PTO Policy
• New Macbook Pro
• Cell Phone Stipend
• Paid Employee Parking
• Dog-Friendly Office