Social Media & Events Specialist- onsite in Charlotte

Charlotte, NC (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Own social content and programs across brands while coordinating cross-functional efforts, publishing governance, live events, and ROI reporting.

Own and evolve social guidelines and calendar, ensuring channel-aligned content and timely campaigns.
Monitor sentiment, respond to inboxs, manage crisis responses, and feed CRM with leads from social channels.
Create video and story content for TikTok and other social upping culture cues to support business goals.

Collaborate with marketing team and business stakeholders to produce relevant social content, campaigns, and experiences that meet the needs of both key stakeholders and our audience
Coordinate with and travel to various departments and locations across the business to curate content to showcase our people and culture across our branded social channels
Maintain social publication calendar for all primary brands across all channels
Own and maintain evolution of social guidelines for all primary and corporate brands
Partner with digital marketing team to develop and manage an online review strategy across our social and online channels.
In partnership with business stakeholders, develop event concepts, create timelines, manage budgets, coordinate logistics, and report ROI for customer-facing events.
Responsible for writing, designing and scheduling organic social posts across our channels for the primary and corporate brands using Hootsuite
Responsible for creating video content and posts to use for social stories and Tik Tok, highlighting our culture and supporting ongoing business objectives
Own vendor relationship with Hootsuite to manage contract, user licenses, etc.
Monitor social inbox and direct messages, responding to customer inquiries and partner with lead management specialist to add leads into CRM.