Responsibilities

• Schedule and publish approved social content with accurate captions, tags, links and campaign details.
• Monitor comments, DMs and brand mentions, respond to the community and route customer service issues to the appropriate team.
• Research and outreach to smaller-to-medium creators, affiliates, UGC talent and relevant podcast or partnership opportunities.
• Coordinate product seeding by collecting creator information, supporting shipments and following up on content deliverables.
• Maintain creator and partnership trackers, including deliverables, usage rights, ad permissions, contracts and payment status.
• Support campaign and launch execution by keeping social and creator deadlines organized.
• Share weekly updates on posting status, community feedback, creator progress and any unresolved items.

Requirements

• Associates degree in Marketing, Business, E-Commerce, or related field (or equivalent experience) a plus.
• Strong understanding of Instagram, TikTok and short-form social content.
• Excellent written communication, organization and follow-up skills.
• Comfortable communicating professionally with creators, customers and internal teams.
• Able to manage multiple deadlines, trackers and ongoing conversations at once.
• Strong attention to detail when reviewing captions, tags, links and campaign details.
• Interest in beauty, hair care, creator marketing and digital culture is strongly preferred.
• Ability to work in a fast-paced environment and shift priorities when needed.
• Experience with social scheduling, creator outreach, influencer marketing or community management is preferred.

Benefits

• In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves