Social Media Coordinator

New York City, NY (Hybrid)

$25/hr – $30/hrMid LevelPart time

Posted 19 hrs ago

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Job Summary

Own end-to-end social content for store openings and retailer activations, from filming and editing to posting, trend monitoring, and monthly recaps, while coordinating with the onsite team and tenants.

  • Lead filming and editing of event content across mall channels
  • Collaborate with Digital Team and onsite Manager to plan monthly calendars

Job Description

Responsibilities

  • Film and photograph new store openings, retailer activations, community events hosted by the onsite Marketing Manager.
  • Publish content in real time during events, grand openings, and retailer activations.
  • Capture content that boosts tenant visibility and helps drive sales traffic into their spaces
  • Comfortable filming on location and appearing on camera as needed, representing the property's official social channels.
  • Edit short-form video content (TikToks/IG Reels) using tools such as CapCut, Adobe Premiere Pro, Final Cut Pro or similar.
  • Create engaging TikToks, Reels and video content, adding captions and on-brand text overlays aligned with brand guidelines
  • Create Content optimized for TikTok, Instagram, Facebook (Reels, Stories, and feed posts.)
  • Monitor comments and direct messages on assigned channels, primarily TikTok, flagging urgent or high-priority inquiries for the mall team while responding to routine engagement and community questions.
  • Maintain a consistent daily posting cadence: a minimum of 3 Stories and 1 scheduled feed posts across platforms
  • Monitor Social Media Trends and identify opportunities to connect these conversations to our retailers and experiences in the center in a timely and relevant manner.

Requirements

  • Demonstrated content creation ability with an average of 2,000-5,000 views per video over their last 15 posts, and a 4-10% engagement rate (likes, comments, and shares).
  • Must have at least 70% of audience residing in the target state where the position is located. Portfolio should demonstrate understanding of short-form video trends and ability to create engaging, on-brand content.
  • Comfortable being on camera during reels, understanding they represent the center they support and brand they’re supporting.
  • Familiarity with Gen Z, local youth trends, and digital content creation.
  • Part-time university students encouraged to apply

Benefits

  • 40 hours of sick time annually
  • ClassPass membership
  • Employee Assistance Program
  • Career-development resources
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