Responsibilities

• Serve as the primary point of contact for client accounts, ensuring prompt response to client inquiries within 24 business hours.
• Conduct client meetings to comprehend their objectives and align strategies with their overarching goals.
• Develop and execute strategic plans tailored to each client's objectives.
• Analyze each client's platform to adjust strategies according to their specific needs.
• Schedule and prepare for all client meetings, understanding meeting objectives beforehand.
• Manage project workload and deadlines accordingly.
• Create content calendars for each client platform.
• Generate engaging content aligned with client objectives.
• Source necessary content, including multimedia assets, for clients.
• Write captions in the brand voice for client posts.

Requirements

• 3+ years proven experience in account management, preferably in a media agency or enterprise setting.
• Skilled communicator with proven experience developing and managing strong client relationships
• Collaborative growth mindset, excited to directly contribute ideas and insights to company success
• Proficiency across all social media platforms (Instagram, Facebook, LinkedIn, TikTok, Pinterest, etc)
• Strategic thinker with the ability to anticipate client needs and industry trends.
• Problem-solving mindset with the ability to provide actionable solutions.
• Detail-oriented with a focus on quality control and consistency.
• Value growth & continuous development in all that you do.
• Slack
• Google Workspace
• ClickUp
• Toggl

Benefits

• Remote Work, With a “Work From Anywhere” Culture
• $500 Annual Professional Development Stipend Disbursed Upon Received Receipts
• $500 Yearly Tech Stipend Disbursed Upon Received Receipts
• $100 Monthly Health Insurance Stipend
• Limited Paid Time Off, Unlimited Unpaid Time Off After Paid Time Off Is Exhausted
• Company Paid Annual Team Retreat ($1500 value)