Social Insights & Research Lead (12 Month Fixed Term Contract)

San Francisco, CA (Remote)

$150K/yr – $230K/yrSenior Level8+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the social listening and insight stream that informs brand, product marketing and campaigns, turning chatter into decisions for launches, moments, and crises.

  • Translate unstructured data into stakeholder-ready insights across multiple audiences.
  • Produce rapid intelligence dashboards that stitch data sources for timely recommendations.
  • Inform global reporting and cross-functional strategy with clear, actionable takeaways.

Job Description

Responsibilities

  • Supporting elevating marketing effectiveness, supporting global initiatives & campaigns, supporting big moments & crisis mitigation and ongoing enablement & education
  • Running social listening analysis covering campaign performance, key moments, cultural trends, and competitor activity, informing strategies and decisions from the brand, product marketing and social teams
  • Designing and executing qual and quant research, including surveys, concept tests, and audience studies, in partnership with brand, product marketing, and campaigns teams
  • Producing rapid intelligence reports and dashboards for key launches, events, and competitive moments, stitching multiple data sources together for a more cohesive view of public chatter and sentiment.
  • Translating complex data into clear, stakeholder-ready insights and recommendations
  • Contributing to a global reporting framework, working with regional teams to ensure consistency
  • Supporting social content measurement & optimisation in collaboration with Social Media Managers, Growth Strategists and Country leads
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Canva

4.1 Glassdoor

We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful on Canva on any device, from anywhere in the world.Since our launch in 2013, we’ve had the crazy big goal of making design accessible to everyone. We were founded on the belief that people shouldn't need to understand complex software to unlock their creativity. We’re leveling the playing field and democratizing access to design and visual communication by empowering 100% of the world to communicate in a way that was once limited to the 1%. We've always had a deeper mission surrounding Canva — which we talk about as our 'simple' two-step plan: to build one of the world’s most valuable companies, and to do the most good we possibly can. We're committed to our core value of Being a Force for Good, so as the value of our company grows, so too does our ability to have a positive impact on the world.

Founded in 2012
Surry Hills, New South Wales, AUS
11K employees (4,005 in marketing)
83% recommend to a friend
92% CEO approval

Traffic Signals

Monthly Visitors
821.5M
Monthly Google Ads Budget
$606.4K
Traffic Source Mix
Search
26.1%
Direct
70.7%
Referral
2.4%
Social
0.5%
Paid
0.2%

Headcount Trend

Current headcount: ~10.6K

Marketing Team

Marketing Team Size
1,322 (13% of company)
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$2.5B
Last Raise
$328.5M
Secondary Market, 3 months ago

Funding History

  • Aug 2025
    Secondary Market
  • Oct 2024
    Secondary Market
  • May 2024
    Secondary Market • $328.5M

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