Responsibilities

• Monitor and respond to mentions, comments, and DMs across Lovable's X/Twitter, LinkedIn, Instagram, and Threads
• Craft replies that are on-brand, human, and genuinely helpful
• Amplify our global community’s content across social channels
• Identify and flag trending conversations, product feedback, cultural moments, or platform shifts worth acting on and route them to the right internal teams
• Collaborate with the social media and brand teams on reactive and proactive social moments
• Maintain our voice and tone guidelines across social
• Own reporting on sentiment trends

Requirements

• Tech product expertise: You have strong product intuition and can explain technical concepts in plain language
• Social media experience: You’ve directly represented consumer or developer-facing brands via social media, and can show us examples of your work on the internet
• Stellar communication and writing skills: You write clearly and quickly; you can download the Lovable voice and tone, and adapt it to a wide variety of uses
• Brand and comms sense: You have tight judgement on when and how to reply, when to like-and-move-on, and when to completely ignore something
• Platform-native instincts: You're deeply fluent in how social media actually works: the culture, the cadence, the unwritten rules
• Community-first mindset: Engaging with users gives you energy, and you’re genuinely curious about how people are using Lovable day-to-day

Preferred

• Experience using Lovable (genuinely — itll show)
• Familiarity with community management platforms and social listening tools