Shopper Insights Senior Client Lead

Bentonville, AR (Unknown)

Salary Not AvailableSenior Level4+ years exp

Posted 2 days ago

Job Summary

Own and lead client plans for Walmart CPG partners by translating customer insights into tangible value, guiding collaborative decision-making with merchants and partners.

  • Develop and own client plans that deliver value and ROI
  • Leverage data-driven insights to inform strategy
  • Collaborate with Walmart merchants and CPG partners to place the customer at the center of decisions

Job Description

Responsibilities

  • You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success.
  • Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment.
  • You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

Requirements

  • Mobility to be based in Bentonville
  • Bachelors degree in a relevant subject
  • 4-8 years relevant CPG, Merchants or Retail experience
  • Client facing or stakeholder management experience
  • Knowledge of customer insights and consultative approach to selling
  • Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics
  • Project management experience
  • People management experience

Benefits

  • Medical, vision and dental insurance.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • Company-paid life and disability insurance.
  • 401(k) retirement plan with company matching contributions of up to 5% of salary.
  • $500 annual health and wellness allowance, wellbeing resources and employee assistance support.
  • Commuter and transit savings programmes, long-service awards and additional voluntary benefits.
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dunnhumby

4.3 Glassdoor

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers.With deep heritage and expertise in retail — one of the world’s most competitive markets, with a deluge of multi-dimensional data — dunnhumby today enables businesses all over the world, across industries, to be Customer First.The dunnhumby Customer Data Science Platform is our unique mix of technology, software and consulting enabling businesses to increase revenue and profits by delivering exceptional experiences for their Customers – in-store, offline and online. dunnhumby employs over 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, Raley’s, and L’Oréal.

Founded in 1989
London, England, GBR
3K employees (450 in marketing)
87% recommend to a friend
92% CEO approval

Traffic Signals

Monthly Visitors
46.6K
Traffic Source Mix
Search
44.2%
Direct
42.5%
Referral
9%
Social
2.9%
Paid
1.1%

Headcount Trend

Current headcount: ~3K

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Shopper Insights Senior Client Lead

dunnhumby · Bentonville, AR · Unknown