Responsibilities

• Point of escalation across assigned brands, creatively problem-solving to address client needs, questions, and site performance challenges with dependable solutions
• Build trusting relationships with client, partner agency, and internal team counterparts, viewed as strategic SEO expert
• Improve client understanding of SEO capability, value, process, dependencies, and obstacles to success by educating on SEO fundamentals, the channel’s role in the marketing mix, and how it contributes to brand goals
• Demonstrate proactivity, take initiative, ownership, and accountability for the team’s work
• Establish areas of focus, identify tactical knowledge gaps and create resources to drive efficiency of workflow and elevate deliverable quality
• Foster a culture of transparency, comradery and accomplishment within their team
• Monitor performance across key accounts and sites with ongoing reviews, drive adoption of tactical best-practice optimization, see opportunities to innovate
• Facilitate cross-departmental collaboration by working with team members to craft holistic plans, optimizations, and reports
• Contribute to business scoping, deliverable tracking, resource management, and other financial and operational business aspects
• Lead annual reviews, hold career-centric 1:1s and Catch-Ups with Supervisors, supporting dialogue with Associates and Sr. Associates
• Lead cross-agency collaboration and establish workflow processes with partner agencies and vendors on behalf of clients
• Amplify impact through proactive case study and standard methodology documentation, actively contribute to SEO team goals