Responsibilities

• The SEO Associate Director is responsible for bringing to life the vision, direction, and goals set by the Head of SEO. By establishing industry-leading quality standards and innovative processes, as well as impactful training and coaching, you will elevate and empower our people to achieve excellence and drive our team’s success.
• You will lead and inspire junior members of the SEO team, ensuring they receive well-being support and have meaningful, actionable SMART development goals that are reviewed monthly. Your insights will shape the Head of SEO’s team planning and drive business cases for further investment.
• You will be accountable for retaining and growing the client portfolio within your pod. By implementing efficient processes, training, QA, analysis and sharing learnings, you will ensure our work maximises client performance, meets client needs and KPIs, and creates opportunities for account growth. You will set and uphold the standard for quality of work on the SEO team.
• Additionally, you will lead the roll out of operational processes within the SEO team and develop and manage a comprehensive and effective team training program.
• You are driven by achieving client retention and growth, seeing your line reports and wider team achieve their development goals and delivering department goals and outcomes to completion.
• Department goals: Connect the SEO department’s initiatives to the agency’s vision, targets and goals as well as those of the SEO team and drive them through to successful completion.
• Department goals: Support with weekly department meetings [EC2.1]and take leadership in absence of Head of Product
• Department goals: Regularly contribute to our marketing activities to encourage department growth
• Client retention & growth: Ensure deliverables within your pod align with the strategy and KPIs of the client, are actionable, high quality and have strong implementation rates
• Client retention & growth: Monitor client performance and facilitate[EC3.1] action plans to address performance issues