SEO Account Manager

USA (Remote)

$75K/yr – $90K/yrMid Level3+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own client-success for a local SEO agency by managing 30+ home-service accounts and driving proactive, clear updates.

  • Must-have: 3–5 years in client-facing SEO or account management with 20+ accounts experience.
  • Standout: solid local SEO fundamentals and ability to translate metrics for business owners.
  • Standout: Loom-based weekly updates and monthly strategy calls signalling proactive leadership.

Job Description

Responsibilities
  • Serve as the primary point of contact for 30+ home service clients
  • Communicate daily via Slack and email with responsiveness and clarity
  • Build trust through consistent, proactive communication—not just reacting to requests
  • Record weekly Loom updates summarizing progress, wins, and next steps
  • Lead monthly strategy calls walking clients through performance and recommendations
  • Translate SEO metrics into language business owners actually understand
  • Manage new client onboarding: welcome emails, access collection, expectation-setting
  • Ensure smooth handoffs to the fulfillment team with clear documentation
  • Communicate client needs to our SEO and web dev team with clarity and follow-through
  • Track updates, pending items, and client health in our project management system
Requirements
  • 3–5 years in client success, account management, or a client-facing SEO role
  • Solid understanding of local SEO fundamentals (rankings, GBP, citations, content)
  • Experience managing 20+ accounts simultaneously without dropping balls
  • Comfortable with Slack, Loom, and tools like Ahrefs, SEMrush, or similar
  • Strong on-camera presence, you'll be recording Looms and leading video calls regularly
  • Proactive and organized; you don't wait to be told what needs doing
  • Genuinely enjoy working with small business owners
Preferred
    Icepick Web Design & SEO logo

    Icepick Web Design & SEO

    We design, develop and manage websites for brands with a focus on custom WordPress and Shopify development.Our Services: - Branding & Identity - UI / UX- Web Development- Website Hosting & Management

    Founded in 2015
    Форт-Уэрт, Техас, USA
    9 employees (5 in marketing)

    Traffic Signals

    Monthly Visitors
    2.5K
    Traffic Source Mix
    Search
    23.8%
    Direct
    33.9%
    Referral
    9%
    Social
    31.7%
    Paid
    1.1%

    Headcount Trend

    Current headcount: ~9

    Marketing Team

    Marketing Team Size
    4 (44% of company)