Senior Technical Product Marketing Manager, AI Agent

Responsibilities

• Own positioning, messaging, and go-to-market strategy for the technical layer of the Cresta AI Agent platform
• Develop the technical buyer narrative and pitch for CIO, CTO, VP Engineering, developers, and digital transformation personas, grounded in primary research
• Enable sales and solutions teams to multi-thread into technical buyers in new and existing accounts through training, plays, discovery, objection handling, and demos
• Lead technical AI Agent product launches end to end, from narrative design and asset creation through field enablement, measurement, and iteration
• Create compelling, differentiated technical content that generates demand and moves deals forward across a variety of mediums (e.g. guides, blog posts, pitch decks, videos, benchmarks, customer stories, and more)
• Collaborate with Product, Engineering, and Partnerships to deliver new products, training, events, and community programs to technical audiences
• Serve as an external evangelist through webinars, hackathons, and content that the audience actually wants to read
• Partner with Product and Engineering to bring market, competitive, and customer signal into roadmap prioritization
• Track the competitive landscape closely and sharpen how we differentiate against agent-native competitors

Requirements

• 5+ years of product marketing or solutions marketing experience, including time spent marketing to technical buyers, developers, or engineers
• Demonstrated technical fluency: deep understanding of AI agents, comfortable demoing new features, and able to objection-handle technical topics (e.g. evals, context windows, guardrails)
• Proven track record owning positioning and messaging for a platform, API, or developer-facing product
• Experience leading complex, cross-functional launches from strategy through execution
• Exceptional writing and presentation skills, with the range to hold a room of engineers and a room of executives
• Strong research and analytical instincts, and the judgment to turn customer and competitive input into a clear point of view
• Ability to run several priorities at once and apply the right level of effort to each
• Comfort operating with ambiguity and speed, and a bias toward building rather than waiting for a brief

Preferred

• Background marketing AI/ML, LLM, or agent infrastructure products
• Experience launching a developer platform, developer ecosystem, or technology partner program
• Contact center, customer experience, or CCaaS domain knowledge
• Hands-on experience building with agent frameworks, or comfort writing light code
• Experience creating a technical certification, academy, or curriculum program
• Experience at a hypergrowth startup competing against a better-known incumbent
• Bachelor’s degree in Marketing, Business Administration, Computer Science, or a related field

Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees