Associate Email Retention Manager | gn | Copywriting, Project Management | Remote
oktober
USA (Remote)
AgencyFull-timeIntern/new grad1+ years exp.
2 days ago
Senior Retention Strategist
USA (Remote)
Salary Not AvailableSenior Level5+ years expFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own and optimize lifecycle retention programs end-to-end for DTC brands, turning data-driven insights into repeat purchase growth across email, SMS, and subscription touchpoints.
- Lifecycle ownership: design segmentation and post-purchase journeys to improve retention and LTV.
- Channel fluency: run and optimize Klaviyo flows, dunning, win-back, and onboarding sequences.
- Performance leadership: lead A/B testing and coordinate cross-functional teams to lift retention metrics.
Job Description
Own and optimize lifecycle retention programs end-to-end for DTC brands, turning data-driven insights into repeat purchase growth across email, SMS, and subscription touchpoints.
- Lifecycle ownership: design segmentation and post-purchase journeys to improve retention and LTV.
- Channel fluency: run and optimize Klaviyo flows, dunning, win-back, and onboarding sequences.
- Performance leadership: lead A/B testing and coordinate cross-functional teams to lift retention metrics.
Lilo Social
A Full-Funnel Ecommerce Agency
Traffic Signals
Monthly Visitors
3.8K
Traffic Source Mix
Search
37.6%
Direct
46%
Referral
6.4%
Social
9.1%
Paid
0.8%
Headcount Trend
Current headcount: ~63
Marketing Team
Marketing Team Size
19 (30% of company)
Median Career Experience
6.5 years
Median Tenure
4.3 years
