Responsibilities

• Help shape and execute Flo’s U.S.-focused communications strategy around privacy, data protection, AI governance, consumer protection, and health policy.
• Lead communications support for U.S. regulatory and policy matters, including FTC-related topics, state-level privacy laws, federal health policy developments, and evolving standards around digital health and AI.
• Draft and refine external communications related to legal, regulatory, and policy developments, including statements, Q&As, backgrounders, and press materials in close partnership with Legal, Privacy, and Security teams.
• Partner with senior communications leaders on executive and thought leadership messaging related to trust, privacy, AI responsibility, and corporate accountability.
• Support proactive and reactive issues management, including media responses, executive statements, and internal guidance during high-stakes moments involving trust, privacy, or safety.
• Own corporate communications related to privacy, compliance, and policy issues in the U.S., ensuring employees understand not just what is happening, but why, and how Flo is responding responsibly.
• Translate complex and sensitive topics (health data use, consent, AI in healthcare, regulatory frameworks) into clear, accessible language for both internal and external audiences.
• Monitor U.S. media, policy developments, enforcement actions, and peer company activity to anticipate reputational risk and inform narrative strategy.
• Act as a trusted communications partner to cross-functional teams, bringing strong judgment, policy fluency, and calm execution.

Requirements

• 7–10+ years of experience in corporate communications, public policy communications, trust & safety, regulatory affairs communications, or issues management.
• Hands-on experience supporting communications related to privacy, data protection, AI governance, enforcement actions, or government oversight.
• Strong understanding of privacy and technology policy concepts, with the ability to communicate them clearly, responsibly, and without spin.
• Proven ability to manage sensitive, high-stakes communications with sound judgment, precision, and composure.
• Exceptional writing skills, including experience drafting executive statements, internal memos, FAQs, regulatory-facing materials, and media responses.
• Comfort working closely with Legal, Policy, Security, and executive stakeholders and navigating complex review processes.
• Experience engaging with reporters covering policy, regulation, technology, or healthcare.
• A desire for real ownership and accountability, paired with a bias toward clarity and action.
• A belief that communications is a trust-building function — and that rigor, transparency, and respect for users matter.

Preferred

• Experience in Big Tech, platform companies, or highly regulated technology or healthcare environments, particularly those navigating U.S. regulatory scrutiny.
• Experience in femtech or digital health, with familiarity in privacy and security issues related to sensitive user data.
• Curiosity about ethical technology, women’s health innovation, and the evolving role of AI in healthcare.

Benefits

• Competitive salary and annual reviews
• Opportunity to participate in Flo’s performance incentive scheme
• Paid holiday, sick leave, and female health leave
• Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
• Accelerated professional growth through world-changing work and learning support
• In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
• 5-week fully paid sabbatical at 5-year Floversary
• Flo Premium for friends & family, plus more health, pension and wellbeing perks
• Read our privacy notice for job applicants.